Overnight Front Desk
Job Type Part-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness? mission to enhance people?s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are All of our Team Members at Planet Fitness share one thing in common ? a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone? As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ?Judgement Free? experience! Benefits ? On-Demand Pay ? Medical, Dental and Vision insurance (full time employees only) ? Employee perks and discount program ? Free Black Card Membership ? 401(K) Plan Savings plan As The Overnight Front Desk Associate You Will ? Work an overnight shift. ? Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. ? Help to promote our Judgement Free Zone? by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. ? Resolve member concerns and escalate to a leadership as needed. ? Answer phones in a friendly manner and assist callers with their inquiries. ? Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. ? Perform prospective member calls and tours; assessing their membership needs. ? Execute retail transactions with accuracy and drive sales goals in compliance with PCI policy ? Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. ? Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. ? Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. ? Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table: ? 6-12 months of experience in a customer service environment is preferred ? Must be 18 years of age or older ? Willing to become CPR/AED Certified (Training provided by Planet Fitness) ? Basic computer proficiency ? Continual standing and moving throughout the club to accomplish tasks during shift. ? Continual communicating in person or on the phone to exchange information during shift. ? Must be able to lift up to 50 pounds. ? Will encounter toxic chemicals during shift. ? Moving self in different positions, including bending and twisting, to accomplish tasks. This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $14.00 Per Hour Apply Job!