Experienced Customer Marketing Coordinator (Temporary) – Digital Advertising Market Positioning and Brand Advocacy

At arenaflex, we're on a mission to revolutionize the digital advertising market by creating lasting connections between brands and consumers. As a Customer Marketing Coordinator (temporary position), you'll play a critical role in realizing this vision by executing programs that showcase our brands (AdRoll and RollWorks) as leaders in the industry. If you're passionate about marketing, customer success, and building strong relationships, we want to hear from you!

About arenaflex

arenaflex is a marketing technology company that delivers innovative products to ambitious marketers worldwide. Our technology serves tens of thousands of businesses globally through our two business units: RollWorks, an account-based platform for business-to-business marketing and sales teams, and AdRoll, a marketing and advertising platform for direct-to-consumer brands. We're a privately-held, remote-friendly company headquartered in San Francisco, CA, with additional offices in New York City, Dublin, and Sydney.

The Impact You Will Make

As a Customer Marketing Coordinator, you'll be responsible for executing programs that drive revenue outcomes for arenaflex. Your work will directly influence our success in the digital advertising market, and you'll have the opportunity to make a meaningful impact on our business. Here are some key responsibilities you'll undertake:

• Third-Party Review Generation: Run third-party review generation efforts for AdRoll on G2 Crowd, the Shopify App Store, WooCommerce, and Digital Markets, and for RollWorks on G2 Crowd and Digital Markets.
• Customer Success Case Studies: Support the development of customer success case studies, from identifying and recruiting candidates to content creation, production, and go-to-market execution.
• Customer Advocate Pipeline Management: Assist in tracking and managing our customer advocate pipeline.
• Integrated Customer Advocacy Content: Develop integrated customer advocacy content to enhance Sales, Customer Success, and Account Management interactions while amplifying the impact of Marketing campaigns.
• Event Marketing Logistics: Collaborate with internal teams to coordinate Customer-related event marketing logistics.
• Customer Relationship Building: Build and maintain relationships with customers, fostering a strong network of brand advocates.

The Skills You'll Bring

To succeed in this role, you'll need to bring the following skills and experience:

• Full-time Schedule: Ability to work a full-time schedule, Monday to Friday.
• Marketing Experience: Experience in general marketing, customer success storytelling, event organization, project execution, or other related experience through full-time work or internships.
• Project Management: Strong project management skills, with experience using tools like Asana, Notion, Trello, or similar platforms.
• Interpersonal Skills: Exceptional interpersonal skills, including relationship-building, active listening, clear verbal and written communication, empathy, and teamwork.
• Collaborative Mindset: A collaborative mindset with a proactive approach to problem-solving.
• Coordination and Organization: Excellent coordination and organizational abilities, with experience coordinating the execution of marketing campaigns that drive business impact.
• Bonus Points: Bonus points for experience in data tracking and analysis, maintaining data hygiene, customer success, content creation, or familiarity with Salesforce.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to developing each employee's career. We offer over 1,800 training classes every year, and we're always on the lookout for talented people to join our team. As a Customer Marketing Coordinator, you'll have the opportunity to learn from experienced professionals and develop your skills in a dynamic and supportive environment.

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. We're committed to building diverse teams of "Rollers" and are proud to be an equal opportunity employer. We're dedicated to creating an inclusive and supportive work environment that allows our employees to thrive.

Compensation, Perks, and Benefits

We offer a competitive salary range of $20-$25 per hour, plus benefits. Our benefits package includes:

• Competitive Pay: A minimum salary of $20 per hour to a maximum salary of $25 per hour.
• Fully Covered Medical: Comprehensive medical coverage for you and your family.
• Employee Resource Groups: Join a community of fellow Rollers as a member of one of our Employee Resource Groups.
• Volunteer Opportunities: Ample opportunities to volunteer with local organizations through NextRoll Gives Back.
• Additional Benefits: Visit our Careers page for more information on our benefits and perks.

How to Apply

If you're passionate about marketing, customer success, and building strong relationships, we want to hear from you! Apply for this temporary Customer Marketing Coordinator position today and join our team at arenaflex. Apply Now Apply for this job