Experienced Senior Product Manager - Technical, Search Customer Experience
Join arenaflex, a world-renowned e-commerce leader, in shaping the future of search customer experience. As a Senior Product Manager - Technical, Search Customer Experience, you will play a pivotal role in developing innovative search solutions that empower hundreds of millions of customers worldwide. With a focus on delivering exceptional customer experiences, you will lead cross-functional teams to create powerful, customer-focused search features and technologies that drive revenue and growth.
About arenaflex
arenaflex is a customer-obsessed company that revolutionized the way people shop online. With a relentless focus on innovation and customer satisfaction, we continue to push the boundaries of e-commerce. Our Search Customer Experience team is at the forefront of this effort, leveraging cutting-edge technologies like machine learning, data mining, and big data to create seamless and intuitive search experiences.
Key Responsibilities
As a Senior Product Manager - Technical, Search Customer Experience, you will be responsible for:
- Developing a new core search product that inspires customers, enables them to browse unfamiliar product categories, and explore the lay of the land on search
- Defining the CX vision, developing an actionable product roadmap, and coordinating with tech, science, infrastructure, and UX teams
- Working with global teams, including internal Search customers and external tech partners, to identify and prioritize needs
- Effectively influencing up and across the organization to drive clarity from ambiguity
- Synthesizing a variety of technologies and capabilities into high-quality search experiences that customers love
- Collaborating with cross-functional teams to deliver results, weighing technology alternatives, and being comfortable with products using machine learning and AI generative content
A Day in the Life
As a Senior Product Manager - Technical, Search Customer Experience, you will thrive in a dynamic, fast-paced environment that requires:
- Diving deep into data to inform product decisions
- Developing well-honed analytical skills to drive business outcomes
- Excellent communication strategies to effectively collaborate with stakeholders
- Experience with executive-level reviews and preparing documentation for senior executives
- Comfort interacting with technical software development teams
- Ability to manage customer-facing technical products and guide cross-functional teams through influence versus direct management
About the Team
Joining the Search Customer Experience team at arenaflex, you'll experience the benefits of working in a dynamic, entrepreneurial environment while leveraging the resources of a world-leading e-commerce company. Our team is highly customer-centric, team-oriented, and located in our offices in Seattle, WA.
Basic Qualifications
* Bachelor's degree
Preferred Qualifications
* Experience owning/driving roadmap strategy and definition
- Experience owning feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Compensation and Benefits
arenaflex offers a total compensation package that includes a base salary, equity, sign-on payments, and other forms of compensation, in addition to a full range of medical, financial, and/or other benefits. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market.
Join the arenaflex Team
If you're passionate about delivering exceptional customer experiences and driving innovation in search customer experience, we encourage you to apply for this exciting opportunity. As a Senior Product Manager - Technical, Search Customer Experience, you will be part of a dynamic team that is shaping the future of e-commerce. Apply now and join the arenaflex team in creating a world-class search experience for our customers.
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