Residential Lending Processor
Banterra Bank is seeking a Residential Lending Processor responsible for processing mortgage loan applications to closing, ensuring the accuracy and completeness of all loan documentation. The role involves maintaining communication with various stakeholders and staying informed on mortgage lending regulations and guidelines.
Responsibilities
- Review initial loan applications submitted by loan officers. Verify application data is complete and meets established mortgage rules and guidelines for type of loan for which borrowers have applied
- Review documentation such as credit report, pay stubs, tax returns, W-2s, bank statements, and any other documentation associated with loan file
- Maintain regular contact with loan officers, borrowers, area realtors, insurance agents, title companies (and other parties as needed) to provide loan status updates, obtain additional information, and/or help resolve any issues that may arise
- Request property appraisal, title commitment, flood certification, homeowner’s insurance and other required documentation. Once all required documentation is received, complete review and submit file for final approval
- Maintain familiarity with various laws, regulations, and general & soundness guidelines. Stay well-informed of requirements of federal, state, Freddie Mac regulations as well as FHA, VA, USDA, and all other investor loan guidelines
- Participate in continued mortgage compliance training including, but not limited to: Dodd-Frank Act, ATR/QM Rules, Truth in Lending Act, Real Estate Settlement Procedures Act (RESPA), Home Mortgage Disclosure Act (HMDA-Regulation C), Equal Credit Opportunity Act (ECOA-Regulation B), Fair Housing Act, Fair Credit Reporting Act, etc
- Develop and maintain an overall understanding of all functions performed with mortgage loan origination, booking, delivery, and servicing
- Provide assistance to lending staff as needed
- Assist in ensuring loan software and programs are performing at optimum level. Report and correct any issues that arise. Identify and attend training as necessary for continued knowledge
- Monitor mortgage loan pipeline to ensure files stay compliant with timing requirements including meeting closing dates. Report any issues on approaching deadlines to applicable parties
Skills
- High school diploma or equivalent
- One to three years' mortgage loan processing or related experience required
- Knowledge of Freddie Mac underwriting guidelines
- Broad knowledge of mortgage loan related functions
- Strong organizational skills and attention to detail
- Strong customer service orientation
- Ability to work as part of a team
- Ability to problem solve, prioritize tasks and meet required deadlines
- Ability to think critically and use good, sound judgment in decision-making
- Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors and management
- Ability to respond to common inquiries or complaints from regulatory agencies, outside auditors and accountants, Board of Directors or other members of management
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Must understand and comply with company policies and procedures
- Ability to oversee goals and projects and ensure they are completed in a timely manner
- Ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
- Ability to interpret various ratios and relationships inherent in common or specialized financial reports
- Ability to project future results or consequences from different alternatives or variables
- Ability to use a calculator, computer and applicable software
- Ability to use Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook and Excel
- Experience with Encompass
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