Accounts Receivable Analyst - Collections

Kickstart your career with Workday as an Accounts Receivable Analyst – Collections! This hybrid role offers the flexibility to balance your work between our Remote office and home. We're seeking a highly motivated and detail-oriented individual with a strong skillset to effectively manage customer accounts and drive successful collections.

At Workday, our culture is built on putting our people first. We foster a supportive and collaborative environment where you can thrive, grow, and make a real impact. As a valued member of our Salt Lake City Accounts Receivable, Collections team, you'll be part of a diverse group dedicated to providing exceptional customer service and resolving past-due balances.

About the Role

As an Accounts Receivable Analyst, you will be responsible for managing a portfolio of customer credit accounts. Your key responsibilities include:

• Proactively addressing customer inquiries regarding invoices and past-due balances.
• Troubleshooting and resolving billing issues, including purchase orders and statements.
• Collaborating with internal teams to ensure accurate account reconciliation and issue resolution.
• Analyzing past-due accounts to identify root causes and recommend appropriate action plans.
• Maintaining accurate customer account files and records.
• Investigating and resolving customer queries in a timely and professional manner.
• Contributing to special projects as needed.

What You'll Bring

We're looking for someone with:

• 3+ years of experience in Accounts Receivable or a related customer-facing role.
• A passion for delivering exceptional customer service.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to adapt to changing priorities and implement new processes.
• Proficiency in Microsoft Outlook and Excel.
• Experience with a collections tool (e.g., GetPaid) is a plus.
• An accounting or business degree is preferred.

Our Hybrid Approach to Work

We believe in a flexible work environment that empowers our employees to do their best work. Our hybrid model allows you to balance in-person collaboration with the flexibility of remote work, ensuring a healthy work-life integration.

Compensation and Benefits

Workday offers a competitive compensation package, including a salary range of $55,800 - $83,800 USD (base pay may vary based on location, experience, and other factors). We also provide a comprehensive benefits package, including bonus potential, stock grants, and opportunities for professional development. For more details, please visit our benefits site.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ready to join a company that values its employees and is making a difference? Apply Now!

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, we serve organizations of all sizes worldwide.