[Work From Home] Hiring Customer Success Specialists - Night
No experience needed! We offer full training for our new Hiring Customer Success Specialists - Night Shift Only! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
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This a Full Remote job, the offer is available from: United States Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills ?? Location: Georgetown, Penang (Onsite) ?? Working Hours: Monday to Sunday, 12:00 am  11:00 am (5 days per week, 8 working hours + 1 hour break) ?? Job Type: Full-time (Rotational Shift) ?? Salary: RM 3,000++ (Extra Allowances will be provided) Overview: The CSS is the main point of contact for customers using our client's food ordering app. They handle customer inquiries, concerns, and provide information through inbound and outbound phone calls. Qualifications: ? Education: Bachelor's Degree, Diploma, or equivalent in any field. ? Work Experience: At least 6 months in customer support; call center experience is advantageous but not mandatory. Fresh graduates can apply. ? Language: B2 level proficiency in English. ? Interpersonal Skills: Customer service-oriented, active listening, and ability to handle inquiries professionally. Technical Skills: ? Typing speed of at least 40wpm with 90% accuracy. ? Computer literate with proficiency in Microsoft Windows and Office. Responsibilities: ? Assist customers in placing online orders. ? Provide support through phone calls. ? Process payments securely. ? Proactively support customers and maintain brand reputation. ? Identify and escalate priority issues. ? Collaborate with the team to improve customer support. ? Maintain and improve service quality This offer from "TWO95 International, Inc" has been enriched by Jobgether.com and got a 72% flex score. Apply Job!Â
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Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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