Learning and Training Manager

• Manage aspects of the customer event (i.e. instruction, application implementation, environment, setup etc.) to ensure success. • Map out training plans for customer by role • Deliver the Oracle Health Patient Accounting learning management/training events and committed to superior customer service. • Review methods, processes, training materials and/or project implementation plans. Identify weak areas and suggest methods for improvement. • Partner with internal stakeholders and liaise with experts regarding instructional design. • Market available training to customers and provide necessary information about sessions • Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed • Use known education principles and stay up to date on new training methods and techniques • Customize, prepare and deliver educational aids and materials • Assess instructional effectiveness and determine the impact of training on employee skills and KPIs • Gather feedback from trainees after each educational session • Education / Experience Required: BS or MS degree or equivalent experience relevant to functional area. 3-5 or more years of related experience recommended. • Preferred experience with Revenue Cycle. • Travel 50% • About the team: The Center for Excellence migration work is critical to the success of Oracle Health Patient Accounting deployment to the market; the CoE team will be deploying the Oracle Health Patient accounting software to our customer base to ensure value of platform is achieved. Career Level - IC3 Apply Job!