Customer Service Representative (Part-time)

Are you a people-person with top-notch communication skills? Do you thrive in a fast-paced, team-driven environment? The Smart Fix Handyman is looking for a Customer Service Representative to be the friendly voice that helps our clients get the home services they need—without the hassle. This is a part-time, remote position (20-25 hours per week) with the potential to grow into a full-time role. If you're organized, tech-savvy, and know how to keep things running smoothly, we want to hear from you! Who We Are: The Smart Fix Handyman is a growing, service-driven company dedicated to providing reliable and high-quality handyman solutions. We take pride in making home repairs and improvements simple, stress-free, and efficient for our clients. Our team values professionalism, clear communication, and exceptional customer service. As we continue to expand, we are looking for team members who share our commitment to excellence and want to grow with us. What You’ll Be Doing: -Answering client calls and providing outstanding customer support -Scheduling virtual assessments and booking jobs efficiently -Handling clerical tasks to keep operations running smoothly -Using ServiceTitan to manage scheduling and client info -Communicating clearly and professionally with both customers and our team What You Need to Succeed: -Reliable phone & internet (this is a must!) -Experience with ServiceTitan highly preferred or similar scheduling software -Strong organizational skills and attention to detail -Ability to multitask while keeping a positive, can-do attitude -Prior customer service experience is a plus! -If you know Home Service/Construction lingo, that's also a HUGE plus! What We Offer: Competitive pay for your skills and time Work from anywhere – as long as you’ve got solid WiFi & phone service Room to grow – potential to transition into a full-time role If you're ready to be a key part of a growing team that values hard work, problem-solving, and great service, apply today! Job Type: Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week Benefits: • On-the-job training • Work from home Shift: • Day shift Work Location: Remote Job Type: Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week Benefits: • On-the-job training • Work from home Shift: • Day shift Work Location: Remote Apply Job!