Healthcare Customer Service Coordinator (Remote)

Employer Industry: Healthcare Services Why Consider This Job Opportunity... • Salary up to $22.40 per hour • Opportunity for professional growth and advancement within the organization • 100% remote work flexibility, welcoming applicants from out of state • Comprehensive benefits package including generous leave, health plans, and retirement contributions • Engaging and supportive work environment focused on enhancing patient experience • Chance to work with a leading multi-specialty physician group practice What To Expect (Job Responsibilities) • Handle and resolve up to 60 calls daily in a fast-paced call center environment • Communicate directly with patients, affiliate partners, payers, and healthcare providers • Collect payments and provide guidance on payment options for outstanding balances • Update patient accounts with new or corrected information and request itemized statements • Explain medical bills and clarify patient financial responsibilities, including deductibles and copays What Is Required (Qualifications) • High school diploma or equivalent • Minimum of 2 years of healthcare experience, with a preference for 2 years in medical billing and direct patient contact in a call center • Technical proficiency in relevant systems and software • Advanced verbal and written communication skills • Strong interpersonal skills and professional maturity with sound judgment How To Stand Out (Preferred Qualifications) • Bilingual proficiency in both English and Spanish • Experience with insurance billing and medical terminology #HealthcareServices #CustomerService #RemoteWork #CareerGrowth #HealthcareJobs At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!