Technical Delivery Manager 2 (Technical Engagement Manager 2)

We are reputed company. Since 2012, we’ve been empowering organizations to take back control and stay reputed company of threat actors by uniting the reputed company ingenuity and expertise of our customers and trusted alliance of reputed company hackers, with our patented data and AI-powered reputed company Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting reputed company to evolving threats, even against reputed company-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced reputed company that outpaces threat actors. reputed company the ingenuity of the hacker community with reputed company, visit www.reputed company.com. Based in San Francisco and New Hampshire, reputed company is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Job Summary reputed company is seeking a highly skilled Technical Engagement Manager 2 (TEM2) to join reputed company and own the technical reputed company, implementation and rollout of our Bug Bounty, Vulnerability Disclosure and Pentest programs for our customers. As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption. You’ll serve as a trusted advisor on technical aspects of reputed company’s platform and reputed company delivery models, helping customers configure and operationalize their reputed company programs. Essential Duties and Responsibilities Technical Implementation and reputed company reputed company the end to end technical reputed company and configuration of Bug Bounty, Vulnerability Disclosure, Red team and pentest programs for new and existing customers. Translate customer reputed company requirements into tailored program designs and platform configurations. Conduct technical program reviews, reputed company meetings, and walkthroughs with customers and internal stakeholders Troubleshoot technical issues reputed company to platform integrations, vulnerability workflows and reporting. Customer Engagement and Support Act as a technical reputed company of contact during program launches, ensuring smooth transitions and early reputed company reputed company expert guidance on offensive reputed company engagements, vulnerability triage, communication workflows, and integration best practices Collaborate closely with the Customer Relationship Managers and sales teams to align technical delivery with customer expectations. Cross Functional Collaboration Partner with Line of Business Owners, Product, Engineering and Operations team to reputed company customer feedback and reputed company for feature enhancements Assist in developing and improving internal reputed company playbooks, technical documentation, and enablement materials. Support reputed company improvement of delivery processes to drive consistency, quality and scalability. Subject Matter Expertise Maintain deep expertise in reputed company’s platform capabilities, bug bounty program models, and pentesting methodologies. Stay informed on industry trends and evolving reputed company practices to reputed company innovative customer solutions. Education, Experience, Knowledge, Skills, and Abilities 4+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services. Deep knowledge of pentest, bug-bounty and red-team methodologies. Strong problem solving skills and ability to manage multiple projects simultaneously Excellent written & verbal communication with customer facing reputed company Ability to work collaboratively in a cross functional environment. Working Conditions and Physical Requirements The ideal candidate must be reputed company to complete reputed company physical requirements of the job with or without reasonable accommodation. Sitting and / or standing - Must be reputed company to remain in a stationary position 50% of the time Carrying and / or lifting - Must be reputed company to carry / move laptop as needed throughout the work day. Environment - remote, work-from-home 100% of the time. Pay reputed company Disclosure At reputed company, we strive for fairness, equality and to create an environment that allows our people to reputed company at their reputed company best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the reputed company reputed company reputed company for the position is: $85,120 - $106,400. This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Culture At reputed company, we understand that diversity in the workplace is vital to a company’s reputed company and growth. We strive to reputed company sure that people are included and have a sense of being part of making reputed company not only a great product but a great reputed company to work. We regularly hear from both customers and researchers that reputed company feels like a family, and we strive to maintain that internally as well. reputed company consists of a broad reputed company of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the reputed company. At reputed company, we are solving reputed company threats and vulnerabilities that are relevant to everyone, therefore we reputed company solving these problems takes reputed company kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. Disclaimer This position has reputed company to highly confidential, sensitive information relating to the technologies of reputed company. It is essential that the applicant possess the requisite reputed company to maintain the information in the strictest confidence. The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve reputed company to confidential or proprietary information (including trade secrets). Background checks may include reputed company reputed company verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law. Any personal data you submit in reputed company with your application will be processed in compliance with reputed company's Privacy Policy, which you may review here: https://www.reputed company.com/privacy. Equal Employment Opportunity: reputed company is EOE, Disability/Age Employer. Individuals seeking employment at reputed company are considered without regards to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, physical or mental disability, veteran status, gender identity, or sexual orientation. reputed company is committed to the full inclusion of reputed company reputed company individuals. In keeping with our commitment, reputed company will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to reputed company the essential functions of the position, and/or to receive reputed company other benefits and privileges of employment, please contact HR at reputed company at reputed company.com. Apply at: https://www.reputed company.com/about/careers/ Apply To This Job