[Remote] Manager, Sales Operations

Note: The job is a remote job and is open to candidates in USA. SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. The Manager, Sales Operations is responsible for enabling a high-performing, data-driven sales organization by partnering with Sales leadership and optimizing sales processes to drive profitable growth.

Responsibilities

• Enable consistent execution of sales processes across regions, area, and sales teams
• Partner with Sales leadership to implement strategies that drive revenue growth, margin expansion, and customer retention
• Support field teams with tools, reporting, and insights to improve sales effectiveness
• Lead the design, standardization, and continuous improvement of sales processes (e.g., pipeline management, territory planning, quoting, and CRM usage)
• Identify inefficiencies and implement scalable solutions to improve productivity and reduce administrative burden
• Ensure strong adoption of sales tools and processes across the organization
• Develop and manage sales performance reporting, dashboards, and KPIs (e.g., pipeline health, win rates, productivity, customer growth)
• Translate data into actionable insights and recommendations for Sales leaders
• Partner with Analytics teams to identify growth opportunities, customer trends, and performance gaps
• Support annual and ongoing planning processes, including goal setting, territory alignment, commissions, and sales forecasting
• Monitor performance against targets and provide visibility into risks and opportunities
• Drive accountability through metrics, scorecards, and regular performance reviews
• Collaborate with Sales, Marketing, Finance, Pricing, and Operations to align on priorities and execution
• Act as a key liaison between corporate strategy and field execution
• Support key initiatives such as new product launches, pricing programs, and go-to-market changes

Skills

• Bachelor's degree in Business, Finance, Analytics, or related field
• 5–8+ years of experience in sales operations, analytics, consulting, or related field
• Strong business acumen with deep understanding of sales processes and commercial operations
• Proven ability to translate data into actionable insights that drive growth
• Experience working with CRM systems and sales performance tools
• Track record of improving processes and driving adoption across field organizations
• Strong collaboration and communication skills with the ability to influence without direct authority
• Analytical mindset with attention to detail and ability to manage competing priorities
• Experience supporting a distributed/field-based sales organization
• Advanced proficiency in Excel and experience with CRM tools (e.g., Salesforce)

Benefits

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

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