[Remote] Delivery Consultant I - Virtual

Note: The job is a remote job and is open to candidates in USA. Alight is a company that focuses on empowering clients to build a healthier and more financially secure workforce. The Delivery Consultant I role involves overseeing accounting reconciliations for clients, managing operations team outputs, and supporting colleague development through coaching.

Responsibilities

• Managing and overseeing the completion and delivery of accounting related services for Defined Contribution clients, particularly cash and investment reconciliations
• Providing oversight of accounting work performed by operations teams in a virtual environment
• Meeting regularly with operations managers in accounting delivery
• Performing all associated accounting tasks for select clients with contractual requirements
• Monitoring client delivery metrics related to accounting services. Understand contractual service level requirements
• Leveraging metrics to improve results
• Consulting internally and with clients as appropriate regarding accounting-related topics associated with plan design changes, acquisitions, mergers, and divestitures
• Reviewing work prior to releasing it to the client team/client (as needed)
• Supporting client plan audits and reporting
• Identifying training opportunities and implementing necessary action steps by working alongside performance team managers
• Conducting root cause analysis to understand gaps in administration that could impact money flow. Suggesting and implementing improvement opportunities
• Maintaining awareness of financial impacts to client, their plan and Alight related to quality & timeliness of accounting related tasks and money movement
• Defining actions and follow-up oversight with related performance teams and external parties as needed

Skills

• Possess accounting skills
• Possess an understanding of defined contribution domain
• Apply effective communication skills; client listening and consulting
• Able to work with virtual teams in and outside of the U.S
• Demonstrate coaching experience and familiarity with feedback approaches
• Exhibit analytical and problem-solving skills; ability to consult and drive decisions to resolve reconciliation & funding situations
• Possess an understanding of the Shared Service groups and ability to work with/leverage them effectively
• Learn and utilize internal policies, tools, and resources including Wealth Solutions operational best practices

Benefits

• Health, dental and vision coverages starting Day One
• Wellbeing programs
• Retirement plans with contribution matching
• Generous time off
• Parental leave
• Continuing education
• Career growth opportunities
• Flexible working arrangements wherever possible
• Competitive total rewards package
• Continuing education & training
• Bonus and/or incentive eligibility are determined by role and level

Company Overview