[Remote] Project/Program Manager

Note: The job is a remote job and is open to candidates in USA. Blue Cross NC is a health insurance provider seeking a Project/Program Manager to optimize multiple sales programs. The role involves managing sales programs, monitoring performance, and leveraging data-driven insights to enhance sales effectiveness and operational efficiency.

Responsibilities

• Own and manage multiple sales programs end-to-end, ensuring alignment with business objectives and measurable performance goals
• Monitor program health using key metrics (lead flow, pipeline progression, conversion rates) and drive continuous improvement initiatives
• Deliver recurring and ad hoc reporting to provide clear visibility into sales performance and program outcomes
• Analyze pipeline and program data to identify trends, gaps, and opportunities, and translate findings into actionable recommendations
• Partner with Sales leadership to improve pipeline effectiveness and inform data-driven decision-making
• Ensure data accuracy, consistency, and integrity across reporting and dashboards
• Leverage Salesforce and BI tools to build and optimize reporting, dashboards, and performance tracking
• Collaborate with cross-functional stakeholders to enhance reporting capabilities and improve data accessibility and usability

Skills

• Bachelor's degree or advanced degree (where required)
• 3+ years of experience in related field
• In lieu of degree, 5+ years of experience in related field
• Background in Program/Project Management, Sales Operations, or Business Analytics in a sales-driven environment
• Demonstrated end-to-end ownership of programs or initiatives, including performance tracking, optimization, and continuous improvement
• Strong experience with Salesforce (reporting, dashboards, data management) and advanced Excel skills; BI tools (Power BI/Tableau) preferred
• Proven ability to analyze pipeline data and deliver actionable insights that improve sales effectiveness, conversion rates, and program outcomes
• Strong project management, communication, and stakeholder management skills with high attention to detail; experience in health insurance (e.g., IU65, Medicare) is a plus

Benefits

• Annual Incentive Bonus*
• 401(k) with employer match
• Paid Time Off (PTO)
• Competitive health benefits and wellness programs
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

Company Overview

Company H1B Sponsorship