[Remote] Field Service Representative

Note: The job is a remote job and is open to candidates in USA. Oldcastle APG, a CRH company, is a leading provider of innovative outdoor living products and utility infrastructure solutions across North America. The Field Service Representative is responsible for providing comprehensive sales support, managing customer relationships, and coordinating sales programs within an assigned region.

Responsibilities

• Support Key Account Managers within an assigned region
• Design, build, and maintain product displays and marketing materials
• Manage product sample requests and deliveries
• Build and maintain strong relationships with current customers
• Coordinate, support and attend sales programs (i.e. Home Shows, Training, Events)
• Provide technical support and assist with product-related inquiries
• Execute merchandising or remerchandising as directed within an assigned region
• Distribute promotional items to customers
• Maintain weekly communication with all Key Account Managers
• Travel within each assigned region as required, including limited overnight travel
• Log daily activities in CRM
• Perform additional related duties as assigned on a temporary or permanent basis

Skills

• At least 1-3 years related experience and/or training
• Excellent verbal and written communication skills
• Must be able to lift at least 50lbs from ground to waist level; assistance may be provided for anything greater than 50 lbs
• Strong Customer Service skills
• Demonstrated sales support experience
• High attention to detail with strong organizational and problem-solving skills
• Proficiency in Microsoft 365
• Valid driver's license and current auto liability insurance
• A truck or appropriate vehicle to ensure the safe and efficient transport of product

Benefits

• Employee life insurance
• Sort term / long term disability
• Health care
• Dental care
• Vision care
• Vacation time
• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and Wellness Programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

Company Overview