SharePoint Support SME (15.39)

OCT Consulting is a business management and technology consulting firm that supports Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for a SharePoint Support SME to support a client. This position is contingent upon contract award. The SME serves as the dedicated resource that provides comprehensive support for designing, developing, testing, documenting, and maintaining SharePoint environment sites. The SME will provide support for SharePoint Online architecture, workflows, document libraries, collaboration sites, and integration with Microsoft 365 applications.

Day to day responsibilities include:

● Administration and Maintenance: Maintain and update SharePoint Online tools, applications, and site collections. Ensure compliance with governance, security, and data management policies.

● Workflow and Automation: Develop, configure, and maintain workflows using modern tools such as Power Automate and Power Apps, while supporting legacy workflows created in SharePoint Designer as needed. Troubleshoot and de-bug broken workflows, codes, and previously developed tools as needed.

● Collaboration and Integration: Partner with Government staff to design, implement, and evolve SharePoint solutions that support contracting tools, workflows, and business processes. Integrate SharePoint with other Microsoft 365 services (Teams, OneDrive, Outlook) to enhance collaboration and efficiency.

● Documentation and Reporting: Document processes, configurations, and procedures required for effective management, reporting, and auditing of SharePoint activities. Provide user guidance and training materials to support adoption.

● Continuous Improvement: Recommend and implement enhancements to improve usability, efficiency, and performance of the SharePoint environment, ensuring alignment with operational and strategic objectives.