Business Process Analyst Hybrid in Bossier City, LA
General Dynamics Information Technology is a global technology and professional services company focused on delivering consulting, technology, and mission services. They are seeking a Business Process Analyst to contribute to strategic direction and support mission outcomes by managing project requirements, collaborating with teams, and providing data analytics and insights.
Responsibilities
- Provide requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
- Performing data entry and records updates
- Contributing to project success by influencing individuals on and outside of their team
- Collecting information by engaging in dialogue with staff, reviewing databases, and interpreting reports
- Producing reporting on an as-needed basis (daily, weekly, monthly)
- Determining business metrics to meet ongoing organizational or client informational needs
- Providing data analytics and key insights
- Collecting detailed project requirements and anticipates technical needs
- Collaborating with developers to create future state automated workflows
- Manage the flow of development from idea to release
- Composing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes
- Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections
- Troubleshoot and investigate issues reported by business users and provides ongoing communication about status
- Create end user documentation including user and quick reference guides
- Describe and execute test cases
- Manage requirements in Jira using a backlog, and collaborates with product owners to prioritize the backlog
Skills
- 1 + years of related experience
- US Citizenship Required
- Collaboration
- Problem Solving
- Requirements Gathering
- Teamwork
- Technical Training, Certification(s) or Degree
- Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
- Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word
- Initiative to develop, run, and present project reports
- Exposure to Agile, Project Management Principles, and Jira
- Exposure to Dashboard Development and Reporting via Tableau Desktop or Microsoft Power BI
- Exposure with Microsoft SharePoint
- Exposure to Microsoft Power Apps and Power Automate
- Experience using Jira (or similar tool) to manage user stories and projects
- Proactive problem solving
- Able to initiate communication with senior leaders
- Effective management of multiple competing priorities at any given time
- Ability to manage multiple assignments and adapt to changing client needs
- Outstanding communication skills with the ability to present to business leaders
- Strong analytical and problem-solving skills
- Capability to work independently and as part of a team
- Security Clearance Level: Must be able to obtain and maintain a Secret clearance
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Variety of medical plan options, some with Health Savings Accounts
- Dental plan options
- A vision plan
- Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company Overview