Remote Crisis Chat & Text Specialist

Employer Industry: Non-Profit Mental Health Services Why Consider This Job Opportunity... • Salary up to $24.04/hr for individuals with graduate degrees • $1.75/hr overnight shift differential for hours worked between 10 pm - 5 am Pacific Time • Comprehensive benefits package valued at over $9,500 per year, including health, dental, vision, and life insurance • Opportunity for professional growth and extensive training in crisis intervention • Work remotely with support from supervisors during crisis contacts • Flexible scheduling with a focus on work-life balance What To Expect (Job Responsibilities) • Respond to crisis chats and texts, providing emotional support and crisis intervention • Assess individuals for suicide risk and develop safety/action plans • Document interactions accurately in an electronic health record system • Research community resources to assist clients and follow up as necessary • Participate in ongoing training and workshops to stay updated on best practices What Is Required (Qualifications) • Must meet Qualified Mental Health Associate requirements • Knowledge of crisis intervention techniques • Strong empathy and communication skills • Ability to handle high-stress situations and demonstrate emotional stability • Proficient in technology, including computers and telecommunication systems How To Stand Out (Preferred Qualifications) • Graduate degree in psychology, social work, or a behavioral science field • ASIST certification or CADC certification • Relevant crisis intervention experience • Experience in a call center environment • Veterans are preferred #MentalHealthSupport #CrisisIntervention #RemoteWork #NonProfit #CareerOpportunities At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!