Senior HR/People Ops Specialist – Payroll, Benefits & Compliance
What we are building
Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.
Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.
Your mission
We’re transitioning ~200 employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. If payroll, benefits, or compliance obligations are wrong or missed, employees will feel it immediately. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale.
You’ll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.
What you will work on
Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1
Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices
Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments
Audit outputs from payroll providers, reconciling discrepancies and catching errors before employees do
Ensure correct handling of social security contributions, income tax withholdings, and settlements, including cesantías and liquidaciones
Own enrolment, changes, and issue resolution for private healthcare and statutory benefits
Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs
Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence
Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS
Support audits, filings, and statutory reporting for Costa Rica
Maintain clean, structured employee data across HRIS and payroll systems
What success looks like
Payroll runs accurately and on time without last-minute corrections
Compliance risks are identified and resolved before they become liabilities
Employee queries are handled quickly, clearly, and correctly
Data across systems is clean, consistent, and audit-ready
Employee lifecycle operations run smoothly without constant escalation
What you will bring
Background in HR services and payroll coordination
Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice
Hands-on experience with benefits and leave management, including how they impact payroll and compliance
Execution depth. You are comfortable doing detailed, repetitive work such as data input, audits, and reconciliation, and you consistently catch issues others miss
Proven ability to operate without full structure, interpreting requirements and building practical, fit-for-purpose processes as you go
Bonus
Familiarity with complex, multi-entity environments across North, South America, and EMEA
Experience working through audits and actively supporting statutory reporting
What we offer
Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.
Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.
Company-issued laptop, remote setup stipend, and co-working budget
Flexible schedules and location
☀️ Ample paid time off, in addition to local public holidays
Enhanced parental leave
♀️ Health & retirement benefits
Annual learning & development budget
Annual workaways and regular virtual & in-person socials
Opportunity to contribute to groundbreaking projects that shape the future of work
Note: Some benefits may vary depending on location and role
⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.