[Remote] Behavioral Health Administrative Assistant - Remote Ohio Only

Note: The job is a remote job and is open to candidates in USA. ViaQuest, Inc. is a company that provides innovative services in various healthcare areas, including Hospice and Behavioral Solutions. They are seeking a Behavioral Health Administrative Assistant to support administrative duties, customer service, and data management within a remote setting in Ohio.

Responsibilities

• Assisting facilities/referral sources with administrative duties including consenting patients via phone call for services and conducting regular caseload audits
• Provide a high level of customer service to internal and external customers
• Support the Behavioral Health Development Coordinator in their day-to-day responsibilities
• Know and ensure implementation of applicable Company policies and procedures
• Maintain tracking and enter data for assigned tasks accurately and regularly within a CRM system
• Attend and participate in meetings as requested to stay abreast of company issues, policy and procedure changes, personnel updates and general information
• Perform other duties as assigned by management

Skills

• Experience Working In a Healthcare Field Preferred
• Strong communication and a comfort level in speaking with client families
• Exceptional customer service
• Positive, go-getter attitude
• Proficient computer skills
• Organization and time management skills

Benefits

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.

Company Overview