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[Remote] Operations Specialist Associate

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Modernize, a division of QuinStreet, aims to simplify home improvement by connecting homeowners with qualified contractors. The Operations Specialist Associate will work closely with various teams, manage contractor applications, and implement process improvements in the Finance space.

Responsibilities

  • Vet contractors and evaluate fraud risks
  • Submit contractor applications to multiple lenders and track progress
  • Manage Salesforce cases that support expansion of existing business
  • Perform recurring compliance audits (licenses, re‑vetting, documentation)
  • Communicate with lenders to obtain missing or clarifying submission details
  • Collaborate internally with Sales and Account Management
  • Identify and implement process improvements and automation opportunities

Skills

  • Bachelor's degree in Accounting, Finance, Economics or similar
  • 1+ years of Accounting or Operations experience
  • Salesforce, Excel aptitude required
  • Ability to work autonomously and problem-solve
  • Attention to detail and ability to spot risk
  • Understanding of the Lending space a plus

Benefits

  • Health care benefits
  • Retirement benefits
  • The amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits)
  • Any other tax-reportable benefits

Company Overview

  • Modernize is a tech company based in Austin, TX that connects homeowners interested in having projects done with contractors It was founded in 2005, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://modernize.com/.
  • Company H1B Sponsorship

  • Modernize has a track record of offering H1B sponsorships, with 24 in 2025, 31 in 2024, 19 in 2023, 40 in 2022, 22 in 2021, 14 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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