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Sales Operations Analyst, Remote

Work from home Full-time role Hiring

The Sales Operations Analyst (internally titled Sales Operations Specialist) is responsible for analyzing sales data, identifying trends, and implementing strategies to improve sales performance across our growing organization. The Analyst serves as a critical bridge between data-driven insights and actionable sales strategies, working closely with the sales team to provide comprehensive support in pipeline management, forecasting, and reporting. In this dynamic position, you will optimize sales processes, ensure data integrity, and drive operational efficiency that directly impacts revenue growth. The ideal candidate will thrive in a collaborative environment, working cross-functionally to streamline operations and provide the analytical foundation that empowers our sales teams to exceed their targets. We are flexible with geographic location—the ideal candidate can work remotely from anywhere in the U.S. or from our Bethesda, MD or Durham, NC offices. Primary Duties:

  • Support practice facing teams to help them understand operational and data processes, removing roadblocks that prevent or hinder their ability to perform their role.
  • Collaborate with cross-functional teams, including marketing operations, provider networks, and performance, to ensure operational process clarity, efficiency, and effectiveness.
  • Work closely with the sales team to manage the sales pipeline, ensuring accuracy and completeness of data hygiene; participate in User Acceptance Testing to ensure the system is ready for deployment in production.
  • Complete ad hoc and scheduled reporting as required by Network Development
  • Provide training and support to the sales team on sales processes, tools, and systems. Minimum Qualifications:
  • Bachelor’s degree in relevant field
  • 5+ years progressive working experience within sales operations
  • 2+ years in data analytics
  • Knowledge in Salesforce CRM, Monday.com, Tableau, Contract Lifecycle Management Software, G Suite, and Microsoft Software Preferred knowledge, skills, and/or abilities:
  • Strong analytical skills, with the ability to analyze data and identify trends
  • Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams
  • Excellent organizational skills, with the ability to manage multiple tasks and priorities; detail-oriented with strong problem-solving and research skills
  • Capable of thriving in a high-growth environment that requires wearing multiple hats; ability to work independently and as part of a team
  • Knowledge of value-based care models, accountable care, and population health management Physical Requirements:
  • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse co

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