Salesforce Developer and Administrator - Service and Experience Cloud

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• Official Communication: All job offers and communication regarding them will arrive from email addresses ending in @innovateteam.com.
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Remember: If your communication differs from this process, it's not from Innovate. Salesforce Developer and Administrator - Service and Experience Cloud Location: Remote, Position: Salesforce Developer and Administrator - Service and Experience Cloud Reports To: FLSA: Exempt Location: Remote, Posted: 1/30/26

Job Description

Embrace the opportunity to join Innovate! Inc. and become a valued member of our team. We are seeking a driven individual who is passionate about leveraging technology to tackle environmental challenges and drive positive change. If you thrive in a collaborative, fast-paced environment and are eager to contribute your skills and expertise to innovative projects, we invite you to explore this exciting opportunity further. Read on to learn more about how you can be part of our dynamic team. We are seeking a highly skilled Salesforce Developer and Administrator to manage, configure, and enhance our Salesforce platform. The ideal candidate will have demonstrated success implementing Salesforce workflows, maintaining system configurations, and executing a broad range of standard administrative tasks. You will play a key role in optimizing the Salesforce experience for end-users, ensuring the platform aligns with organizational goals. Location: Candidate can work remotely Salary range: $100,000-$120,000 annually Position status: Full Time; with benefits Benefits include: Medical, Dental, Vision, 401K with match, Life Insurance, and PTO Key Responsibilities:

• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Components, and declarative tools.
• Configure and manage workflows, process automation (Flow, Process Builder), approval processes, assignment rules, and validation rules.
• Administer and maintain user accounts, roles, profiles, permission sets, and security settings.
• Oversee custom objects, fields, page layouts, record types, dynamic apps, and custom settings for optimal functionality.
• Build and maintain dashboards, reports, and analytics to support data-driven decision-making.
• Integrate Salesforce with internal and third-party applications using REST/SOAP APIs and middleware tools.
• Uphold data integrity with imports, deduplication, and quality assurance best practices.
• Conduct proactive system maintenance: security reviews, health checks, release updates, and sandbox management.
• Troubleshoot user issues, resolve bugs, and provide ongoing technical support and training for end-users.
• Document configurations, system changes, and technical procedures for reference and compliance.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Salesforce Administrator (ADM 201) Certification and Platform Developer I required.
• Minimum 5+ years of hands-on experience in Salesforce development and administration.
• Proven expertise configuring Salesforce workflow, process automations, and customizations.
• Proficiency in Apex, Visualforce, Lightning Web Components, SOQL, and declarative tools.
• Experience with Service Cloud and Experience Cloud.
• Experience with system configuration, integration, and data maintenance.
• Experience working in an Agile environment.
• Strong understanding of Salesforce security models and best practices.
• Excellent problem-solving, documentation, and communication skills.

Preferred Qualifications:

• Experience working for organizations with complex product vetting, research and development and permitting workflows
• Knowledge of DevOps practices and tools for Salesforce (CI/CD).

Learn More About Us Innovate! Inc. is a certified woman-owned consulting firm founded in 2002 by Lily Thomas. We provide innovative solutions to management, technology, and program challenges, with a focus on performance, integrity, and building lasting partnerships with our clients. Our team of over 100 experts includes IT and geospatial specialists, program and project management consultants, environmental scientists, and communications and outreach strategists. Our clients include federal, state, tribal, and local governments, private industry, non-profit organizations, higher education institutions, and utilities. Recent awards we received for excellent service include the 2022 SAG Team Award and 2022 Esri Partner Conference High Potential Award. Innovate is a fast-paced, rapidly growing group of entrepreneurs creating a culture of excellence. Rapid advancement within our organization is not only possible but also encouraged. To view our website, visit innovateteam.com. Innovate is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you have a disability and require reasonable accommodation to complete any part of the application process or cannot access or use this online application process and need an alternative method for applying, please contact us at [email protected]. Apply tot his job Apply To this Job