Residential Sales Consultant
Service Experts is a leading company in HVAC services, and they are seeking a Residential Sales Consultant to join their team. This position focuses on developing and closing residential sales opportunities through customer education and presentations, while ensuring customer satisfaction and retention.
Responsibilities
- Present comfort options of residential HVAC and water heater products and services to new and established customers
- Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction
- Create relationships with prospective customer and referral as well initiating calls to generate sales
- Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience
- Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business
Skills
- At least a High school degree or GED
- Prior sales experience, with a preference for experience with direct selling to consumers
- Strong selling and business-development skills
- A demonstrated ability to effectively communicate concepts to a variety of audiences
- Demonstrated commitment to the delivery of high-quality, customer-focused service
- Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer
- Valid driver's license with acceptable driving record
- Ability to consistently demonstrate a positive attendance record
- Available to work flexible hours and on-call shifts as needed
- Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements
- A Bachelor's degree or related professional sales certifications
Benefits
- Generous PTO provided
- Company-sponsored Medical, Dental, and Vision Insurance programs
- Company-provided smart phone, tablet, uniform plan, and tool replacement program
- Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
- Company-paid employee Life Insurance with options for YOU and your Family!
- Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs
Company Overview