Licensed Personal Lines Insurance Customer Service Representative (Remote) at arenaflex
Are you a customer service enthusiast with a passion for helping others? Do you have a strong desire to grow your career in a dynamic and inclusive environment? Look no further! arenaflex is seeking a highly motivated and licensed Personal Lines Insurance Customer Service Representative to join our team. As a remote employee, you'll have the flexibility to work from home and enjoy a work-life balance that suits your needs.
About arenaflex
arenaflex is a global organization that's committed to nurturing a people-first culture. We're a forward-thinking company that's dedicated to providing exceptional customer experiences and tech-powered innovation. Our diverse team of over 70 nationalities from around the world comes together to help the world's best-known brands improve their businesses. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" every year.
Career Growth and Personal Development
At arenaflex, we believe in empowering our employees to reach their full potential. We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. With about 80% of our managers and leaders having been promoted from within, you'll have real career growth potential. Our mentorship programs, training, and continuing support will help you succeed in your role and beyond.
What You Will Do in This Role
As a Licensed Personal Lines Insurance Customer Service Representative, you'll work from home and:
- Actively listen and ask questions to identify customer needs
- Advise on plan options, coverages, and pricing
- Process new and/or amended enrollments
- Ensure our clients' customers enjoy authentic experiences
- Deliver expert customer experiences...with a smile
Your Qualifications
To be successful in this role, you'll need:
- 1+ years of customer service experience
- Active Personal Lines resident license
- High school diploma or GED
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Passion for helping others
- Patient and empathetic nature
- Ability to pass a background check
- Must reside in the United States or have a valid U.S. address for residence
What's in It for You
At arenaflex, we significantly invest in our employees, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. As a Licensed Personal Lines Insurance Customer Service Representative, you'll enjoy:
- Pay rate of $18/hr. ($20/hr. for bilingual Spanish)
- Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- A range of other perks and benefits
Reimagine the Best Version of You!
If you're passionate about delivering exceptional customer experiences and growing your career in a dynamic and inclusive environment, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Equal Opportunity Employer
arenaflex is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location
USA, OH, Work-at-Home
Language Requirements
English
Time Type
Full-time
Physical & Mental Requirements
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed
Currently, this position may be performed only in the states listed here.
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites: -English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf) -Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) . If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) . Apply Job! Apply for this job