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ASSURE Patient Specialist - Atlanta, GA (Per Diem/On Call)

Work from home Full-time role Hiring

Kestra Medical Technologies, Inc. is a company founded by industry leaders in the cardiac medical device market, focusing on innovative wearable technologies. The ASSURE Patient Specialist will conduct patient fitting activities, serve as a local patient care representative, and ensure effective patient fittings while managing inventory and scheduling services.

Responsibilities

  • Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra
  • Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills
  • Willingness to contact prescribers, caregivers and patients to schedule services
  • Ability to accept an assignment that could include daytime, evening, and weekend hours
  • Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services
  • Measure the patient to determine the correct garment size
  • Review and transmit essential paperwork with the patient to receive the Assure® garment and services
  • Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings
  • Flexibility of work schedule and competitive pay provided
  • Adhere to Pledge of Confidentiality

Skills

  • Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills
  • Willingness to contact prescribers, caregivers and patients to schedule services
  • Ability to accept an assignment that could include daytime, evening, and weekend hours
  • Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
  • Measure the patient to determine the correct garment size
  • Review and transmit essential paperwork with the patient to receive the Assure® garment and services
  • Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings
  • Adhere to Pledge of Confidentiality
  • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement
  • Integrity: Commitment, accountability, and dedication to the highest ethical standards
  • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service
  • Action/Results: High energy, decisive planning, timely execution
  • Innovation: Generation of new ideas from original thinking
  • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind
  • Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations
  • Highly organized, service and detail orientated
  • Passionate about the heart-failure space and a strong desire to make a difference
  • Strong interpersonal skills with communicating and assisting clinicians with providing care for patients
  • Interest and desire for life-long learning to continuously improve over time

Company Overview

  • Kestra Medical Technologies offers wearable medical devices which collects, store, and communicate patients vital performance data. It was founded in 2014, and is headquartered in Kirkland, Washington, USA, with a workforce of 51-200 employees. Its website is https://kestramedical.com/.
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