Partner Success Manager

Sealed is a climate tech company focused on reducing home energy waste and electrifying homes. The Partner Success Manager will drive the success of contractor partners in rebate programs by building relationships, providing training, and ensuring compliance while maximizing program participation.

Responsibilities

• Own contractor engagement – Build deep relationships with contractors, understanding their needs, and helping them navigate the complexities of rebate programs
• Train and enable – Educate contractors on program requirements, best practices, and Sealed’s software through group presentations, one-on-one training, and hands-on guidance
• Balance relationships with strategy – Read the room, know when to push for results, when to nurture, and when to adjust course
• Monitor and manage performance – Track contractor success metrics, ensuring they are meeting program requirements and staying compliant
• Problem-solve creatively – Tackle bottlenecks, compliance issues, and contractor pain points with structured yet flexible solutions
• Communicate tough messages effectively – Be comfortable delivering difficult news while maintaining trust and credibility
• Stay on top of the details – Keep program data accurate, maintain records, and track performance against quotas and goals
• Champion continuous improvement – Provide feedback to internal teams to refine our processes, making it easier for contractors to participate in programs

Skills

• 1-3+ years of experience in sales, account management, or program operations
• Experience working with construction professionals, contractors, or home services businesses (ideally in HVAC, weatherization, electrical or plumbing)
• Have experience training others, both one-on-one and in large group settings
• Have experience working toward quotas and targets, with a focus on results
• Are comfortable with repetitive tasks and thrive in structured environments
• Are a creative problem solver who can think outside the box
• Have significant attention to detail—you double-check your work and know your numbers
• Have proficiency in CRM (HubSpot, Salesforce, ZoHo etc.)

Benefits

• Competitive salary & equity
• Medical, dental, and vision benefits
• Flexible, remote-first culture
• Flexible PTO
• 401(k)
• Pre-tax FSA for health/dependent care

Company Overview