[Remote] Legal Compliance Operations Manager

Note: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. They are seeking a Legal Compliance Operations Manager who will be responsible for managing legal operations, overseeing workflow automation, and ensuring compliance with legal standards.

Responsibilities

• Work with the Senior Legal Operations Manager, Litigation, and Privacy counsel to shape the vision and direction of legal and state agency response processes at DoorDash
• Directly manage an internal team of 3 Legal Operations Analysts and 1 Team Lead in leading the Garnishments, Unemployment Insurance, Third Party Data Requests, and Legal Triage workflows
• Oversee DoorDash’s BPO Team; forming and maintaining strategic relationships, negotiating rates, reviewing invoices, conducting quarterly performance reviews
• Build, develop, and drive the adoption of new workflow automation and business intelligence technology
• Scale, innovate, and suggest improvements to existing legal compliance processes
• Partner across the Legal Data Engineering, Security and IT organizations to drive and execute midsize to large scale data and technology related projects
• Oversee internal daily operations and partner with vendors and outside counsel to prepare data in response to legal and state agency requests
• Take on increasingly complex projects and responsibilities as your experience grows

Skills

• You have a BA/BS degree in pre-law or business fields
• You have 8+ years of progressive legal industry experience in fast moving environments
• You have a minimum of 1-2 years of experience in a people management role, with a proven ability to lead and mentor teams effectively
• You possess extraordinary written, verbal, and interpersonal skills
• You represent the DoorDash brand with humility and a customer-first mindset
• You have experience in reading and responding to subpoenas, garnishments, liens or levies, and/or unemployment claims
• You have strong project management experience and previous success in meeting deadlines in scrappy environments
• You are proficient in and have an aptitude for technology, including but not limited to Google Workplace, Slack, MacOS, MS Office, and Adobe Acrobat
• You have experience working in business intelligence tools like Mode, Sigma, and Tableau
• You thrive in a diverse environment, and you are committed to listening and learning from those who have different backgrounds, cultures, and experiences
• You have experience working with alternative legal service providers and/or BPO Teams
• You have a natural interest in staying up to speed on industry trends, best practices, and the rules and regulations of Legal Operations

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Company Overview

• DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.doordash.com.

Company H1B Sponsorship

• DoorDash has a track record of offering H1B sponsorships, with 426 in 2025, 510 in 2024, 413 in 2023, 612 in 2022, 439 in 2021, 126 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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