Legal Program Manager - Product, Privacy, and Policy Hybrid - San Francisco Apply

About the position

Responsibilities

• Be a core driver of our team's operating model, helping define and translate our strategic priorities across product, privacy, IP, and policy into clear, actionable programs.
• Own large-scale cross-functional initiatives where Legal is either the lead or a key participant.
• Work closely with other teams like Legal Ops, Strategy & Ops, Product, Engineering, and Marketing to identify, design, and deploy processes, tools, and metrics that improve how our team works.
• Become the organizer and steward of our team's “ways of working” across product, privacy, IP and public policy.

Requirements

• 8+ years of experience in program or project management in a legal, compliance, or highly regulated tech environment —ideally with exposure to product/legal operations, privacy, IP, and public policy/regulatory affairs.
• Comfortable working in high-ambiguity, fast-moving environments with distributed teams across multiple geographies/timezones including especially Europe and North America. You proactively set direction even when the problem statement is fuzzy.
• Demonstrated ability to break down large strategic initiatives into structured workstreams, assign owners, track dependencies and risks, drive to progress, and pivot when priorities shift.
• Strong cross-functional communication and stakeholder-management skills - you'll routinely work with legal counsel, product managers, engineers, data & privacy teams, external advisors, and execs. You create and maintain “neural networks” across the organisation, and are comfortable communicating in a way that's tailored to different audiences.
• Excellent operational instincts: you've built or managed process frameworks (intake, triage, prioritisation, dashboards/KPIs, escalation paths, reporting), ideally in a legal or compliance context, and with the assistance of AI. Bonus points if you're already using our products to get things done, or are familiar with other tools we use like Jira, Slack, and Brightflag!
• Comfort with legal subject matter (even if not practising lawyer) including: product-related legal issues, privacy/data protection compliance (e.g. GDPR, CCPA/CPRA, global privacy regimes), IP (e.g. invention disclosures, trademarks/patents, protection of know-how), and public policy/regulatory affairs (e.g. regulation affecting tech/AI/consumer data).
• Technical literacy: you understand product development (especially SaaS, cloud or AI/ML contexts), data flows, engineering and privacy-by-design concepts. You can work fluidly with tools or suggest improvements.
• A collaborative, low-ego mindset, aligned with our legal team culture of being friendly and solution-oriented.
• Demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
• Embodies our values—ethical, adaptable, gritty, empathetic and remarkable—and embraces our principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

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