Rental Showing Specialist – Empire Property Management Group – Allentown, PA
Job title: Rental Showing Specialist Company: Empire Property Management Group Job description: Description: Exciting opportunity for an outgoing individual who likes to show off our rental properties, meet a variety of people, and provide excellent customer service! No Real Estate License needed, but guaranteed hourly rate and paid mileage for the first 90 days , use of a company vehicle afterwards. Summary/objective Rental Showing Specialists have a wide range of responsibilities including marketing, sales, and administrative duties relating to the renting of available properties. Rental Showing Specialists meet with prospective tenants and show them available rental properties. The role of a Rental Showing Specialist is to provide the utmost customer service by touring the rental properties with prospective clients and helping to answer any questions they may have. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Consults with prospective tenants to understand their needs; recommends appropriate rental properties.
- Show available rental properties to prospective tenants with a customer service mindset
- Provide property information to prospective tenants. You are expected to have complete knowledge of property details in order to maximize prospective tenant interest.
- Schedule showings for available properties when necessary
- Inspect properties for pre and post move-in based on company procedures, which requires taking photos and providing them to the marketing team.
- Communicate with prospective residents through various methods including phone, text, and email.
- Common Areas- picking up random debris and disposing of, as opposed to walking past with no action (example:= plastic bottle on floor)
- Arriving on time or prior to all scheduled showings.
- Following appropriate procedures for each property as listed.
- Providing excellent customer service to tenants, fellow workers and the general public
- Ensuring all security measures are taken as appropriate such as shutting off all lights when leaving a unit, locking the doors, and returning keys to the lock box.
- Reporting any maintenance issues and cleaning needs to the Field Operations Manager.
- Reporting any tenant issues or safety issues to the Property Management Office.
- Checking the units for anything that is not listed on the rental listing.
- Adhering to all company policies
- Promptly responding to all incoming phone calls, emails, and texts.
- Assisting with recordkeeping, inventory and paperwork as required.
- Assist the rest of the property management team, including the office staff, with other duties as needed
Competencies
- Adaptability
- Communication
- Customer Orientation
- Detail Oriented
- Flexibility
- Initiative
- Organizational
- Time Management
Supervisory responsibilities None Work environment
- Rental properties/apartments - sometimes vacant/sometimes tenant occupied
- Apartment complex common areas
- Often exposed to weather due to maintenance of interior and exterior of dwellings
- Office setting occasionally
Physical demands
- Prolonged periods standing and walking, walking up and down stairs
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Must be able to traverse a variety of properties in a variety of weather.
Travel required Driving a vehicle to and from various rental properties daily. Required education and experience
- High school diploma or equivalent required.
- Valid driver's license
- Experience with Smartphone and applications
- Ability to follow directions and propensity to learn
- Must be able to communicate effectively in English for business purposes
- Very detail oriented, organized and reliable
- Computer-savvy and familiar with G-Suite
- Excellent verbal and written communication
- Ability to build rapport with prospective tenants
- Ability to prioritize and maintain own schedule
Preferred education and experience Previous experience in property management, customer service, sales or other related fields is a plus Additional eligibility requirements
- Must have a smartphone and complete daily work tickets via mobile device
- Dependable vehicle required with up to date insurance, inspection and registration is required (Mileage will be reimbursed!)
Work authorization In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. EEO statement Empire Property Management shall follow the spirit and intent of all federal, state and local employment law and is committed to equal employment opportunity. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements: Required education and experience
- High school diploma or equivalent required.
- Valid driver's license
- Experience with Smartphone and applications
- Ability to follow directions and propensity to learn
- Must be able to communicate effectively in English for business purposes
- Very detail oriented, organized and reliable
- Computer-savvy and familiar with G-Suite
- Excellent verbal and written communication
- Ability to build rapport with prospective tenants
- Ability to prioritize and maintain own schedule
Preferred education and experience
- Previous experience in property management, customer service, sales or other related fields is a plus
- Additional eligibility requirements
Must have a smartphone and complete daily work tickets via mobile device Dependable vehicle required with up to date insurance, inspection and registration is required PI191283530 Expected salary: Location: Allentown, PA Job date: Mon, 12 Sep 2022 04:49:58 GMT Apply for the job now! Apply tot his job Apply To this Job