Experienced Inside Sales Specialist – Live Chat and Email

Join blithequark, a leading supplier and fabricator of innovative "Hole Products" and metal solutions, as we continue to revolutionize the industry with our cutting-edge products and exceptional customer service. With 19 service centers nationwide, we are committed to delivering unparalleled solutions to a wide variety of industries and applications. As an Inside Sales Specialist at blithequark, you will play a vital role in developing relationships with our existing customers, gathering requirements, and negotiating terms to provide our products to a diverse range of industries and applications. This is a fantastic opportunity for a motivated sales professional to join our team and contribute to our continued success.

About blithequark

blithequark is a dynamic and innovative company that has been at the forefront of the metal industry for decades. Our commitment to delivering exceptional customer service, combined with our cutting-edge products, has earned us a reputation as a trusted partner for businesses across North America. With a strong focus on workforce diversity and a culture of inclusivity, we are proud to be a Drug Free Workplace and a leader in our industry.

Responsibilities

As an Inside Sales Specialist at blithequark, your primary focus will be on digital communications with customers, using live chat and email to develop and maintain relationships with existing customers. Your key responsibilities will include:

• Developing and maintaining relationships with existing customers via phone calls, emails, and live chat
• Identifying and investigating customer requirements and providing solutions to meet their needs
• Making accurate, rapid cost calculations to provide customers with quotations
• Negotiating the terms of agreements and closing sales
• Providing superior customer service to increase sales opportunities
• Advising on forthcoming product developments and upselling special promotions
• Checking quantities in inventory and order progress with suppliers
• Gathering market and customer information to provide feedback on future buying trends
• Identifying new markets and business opportunities
• Aiming to meet or exceed sales targets

Qualifications

To be successful in this role, you will need to possess the following qualifications:

• A degree in Business Administration, Marketing, or equivalent sales experience
• An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
• Strong math skills and the ability to learn technical product applications
• Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM
• Excellent communication skills, both verbal and written
• Strong team player with the ability to prioritize and multi-task
• Ability to demonstrate creativity and initiative in a sales environment
• High level of professionalism with strong attention to detail

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong attention to detail and organizational skills
• Ability to learn and adapt to new products and technologies
• Strong customer service skills and a customer-centric approach
• Ability to work collaboratively as part of a team

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As an Inside Sales Specialist, you will have access to a range of training and development opportunities, including:

• Weeks of personalized training to learn our products and our business
• Ongoing coaching and mentoring from experienced sales professionals
• Opportunities for career advancement and professional growth
• Access to industry-leading training and development programs
• A culture of innovation and continuous improvement

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive work environment. Our company culture is built on the following values:

• Respect and empathy for all employees and customers
• A commitment to innovation and continuous improvement
• A focus on customer satisfaction and loyalty
• A culture of teamwork and collaboration
• A commitment to diversity and inclusion

Compensation, Perks, and Benefits

As an Inside Sales Specialist at blithequark, you will be rewarded with a competitive compensation package, including:

• A generous base salary
• Quarterly recognition incentives
• A comprehensive benefits package, including:

+ 401(k) with employer match + Dental insurance + Health insurance + Paid time off + Vision insurance + 1st day eligibility for health insurance + Three weeks of PTO + 9 paid holidays + Company-provided disability/life insurance

How to Apply

If you are a motivated sales professional with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please visit our website at blithequark.com/careers to learn more and submit your application.

Job Type:

Full-time

Shift:

8 hour shift

Work Location:

In person We look forward to hearing from you and welcoming you to our team at blithequark! Apply for this job