Experienced Full Stack Housekeeping Professional – Disney Resort and Spa Cleaning Operations

About Us

Aulani, A Disney Resort and Spa, is a tropical paradise located in the heart of Ko Olina, Hawaii. Our resort is a place where magic comes alive, and our guests experience the ultimate in relaxation and entertainment. As a member of our housekeeping team, you will play a vital role in ensuring that our guests have an unforgettable stay with us.

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team. As a Housekeeping Room Attendant, you will be responsible for cleaning and maintaining all guest rooms, including bathrooms, kitchens, galleries, rooms, wardrobes, furniture, artwork, windows, and other amenities. If you are a self-starter who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

Responsibilities

• Clean and maintain all guest rooms, including:
• Making beds, cleaning bathrooms, and tidying furniture
• Changing bedding (sheets, pillowcases, duvet covers, and pillow inserts) on designated days
• Vacuuming and edging floor coverings, including under all furniture, and removing rug "spots"
• Tidying and final detailing windows, walls, and baseboards
• Cleaning decks/galleries, walls, floors, and furniture
• Cresting towels (may require special touches, such as folding towels a specific way and pleating bathroom tissue and tissues)
• Tidying up the entry of the room, including the front and back of the entry door, surrounding wall area
• Replacing amenities in guest rooms
• Changing shower liners/shower drapes, bed cushions, and other items
• Replacing glasses, cups, and carafes while adjusting rooms; includes cleaning coffee makers
• Changing ironing board covers as needed
• Stocking trucks/bins and taking stock of amenities/cloth/terry needed to renew rooms
• Deep cleaning the entire room and bathrooms on designated days
• Performing daily turndown duties for celebrity-level and determined guests

Requirements

To be successful in this role, you will need to possess the following essential capabilities:

• Adaptability/Versatility: May work in various areas, conditions, or potentially have evolving start/end times
• Proactivity: Promptly reports concerns and responds to situations
• Physical Demands: Should utilize Personal Protective Equipment (PPE) (i.e., boots, gloves, goggles, and so), close-by tools (i.e., mops, brushes, and so on), power equipment/apparatuses, and sanitizers, degreasing synthetics, and all cleaning supplies
• Ability to get messy and tidy up others' messes
• Enthusiasm for collaborating and helping guests
• Independence and ability to complete mundane tasks while maintaining quality
• Openness to working in a fast-paced, goal-driven environment (~14 rooms/day)
• Ability to work alone in guest spaces for most of the shift

Additionally, the following preferred capabilities are desirable:

• Appreciation for cleaning
• Past experience in a cleaning environment (previous housekeeping, kitchen/café, or other in-between cleaning conditions)
• Past experience in an independent role requiring minimal supervision/management
• Knowledge of Hawaiian/Japanese language (liked)

Accessibility Requirements

Preparation Accessibility: 3 months of full accessibility (day AND night) will be required promptly following the beginning date to complete the preparation. Extra arranged downtime (excursions or non-taken care of time) may not be accessible until the New Year.

What We Offer

As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our resort offers a unique and dynamic work environment, with a focus on delivering exceptional guest experiences. We are committed to providing our employees with the tools and resources they need to succeed, including:

• 100% full inclusion of medical services for yourself and your qualified dependents
• 100% paid education at network schools
• Free lunch
• Free parking
• Free amusement park admission and much more!

How to Apply

Don't hesitate to apply! We value a great attitude and a willingness to learn above all. Submit your application today and join our team of dedicated professionals who are passionate about delivering exceptional guest experiences.