Job Title: Experienced Customer Service and Data Entry Representative – Remote Claims Coordination Support Specialist

Job Description:

About blithequark

At blithequark, we are dedicated to providing exceptional customer service and support to our clients. As a leading provider of claims coordination services, we understand the importance of accuracy, attention to detail, and timely communication. Our team of experts is committed to delivering high-quality results, and we are seeking a talented Customer Service and Data Entry Representative to join our remote team.

Job Summary

We are seeking an experienced Customer Service and Data Entry Representative to provide administrative and staff support services for our claims coordination team. As a remote employee, you will work from the comfort of your own home, utilizing your own high-speed internet connection and the equipment provided by blithequark. This is a fantastic opportunity for individuals who value flexibility, autonomy, and a dynamic work environment.

U.S. Eligibility Requirements

To be considered for this role, please ensure you meet the following eligibility requirements: * You must be at least 18 years old or demonstrate legal capacity to enter a contract. * You must be willing to submit to a background investigation, which is a condition of employment. * You must have unrestricted work authorization to work in the United States. * We hire U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas), such as students in practical training status.

Essential Duties and Responsibilities

As a Customer Service and Data Entry Representative, you will be responsible for: * Primarily performing data entry of claims information into our claims management systems. * Following up on missing information to process claims efficiently. * Reviewing invoices to ensure accuracy. * Compiling reports from systems with claims information. * Providing exceptional customer service and support to our clients.

Key Responsibilities:

• Data Entry: Accurately and efficiently enter claims information into our claims management systems.
• Follow-up: Follow up on missing information to ensure timely processing of claims.
• Invoice Review: Review invoices to ensure accuracy and completeness.
• Reporting: Compile reports from systems with claims information to support business decisions.
• Customer Service: Provide exceptional customer service and support to our clients.

Qualifications

To succeed in this role, you will need: * A high school diploma or equivalent. * 6 months to 1 year of work experience in a related field. * Basic computer and typing skills. * Strong attention to detail and organizational skills. * Excellent communication and customer service skills.

Skills and Competencies

To excel in this role, you will need to possess: * Strong analytical and problem-solving skills. * Ability to work independently and as part of a remote team. * Excellent time management and prioritization skills. * Strong attention to detail and accuracy. * Excellent communication and customer service skills.

Career Growth Opportunities and Learning Benefits

At blithequark, we believe in investing in our employees' growth and development. As a Customer Service and Data Entry Representative, you will have opportunities to: * Develop your skills and expertise in claims coordination and customer service. * Participate in training programs and professional development opportunities. * Collaborate with a talented team of professionals who share your passion for delivering exceptional results.

Work Environment and Company Culture

As a remote employee, you will work from the comfort of your own home, utilizing your own high-speed internet connection and the equipment provided by blithequark. Our company culture is built on: * Flexibility and autonomy. * Collaboration and teamwork. * Innovation and continuous improvement. * Excellence and customer satisfaction.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including: * Medical, dental, and vision plans. * Life and accident insurance. * 401(K) and employee stock purchase plan. * Educational expense reimbursement. * Employee assistance program. * Flexible work hours (availability varies by office and job function). * Training programs and professional development opportunities.

Equal Employment Opportunity

At blithequark, we believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of: * Race. * Sex. * Color. * Disability. * National origin. * Religion. * Creed. * Age. * Marital status. * Citizenship. * Veteran status. * Gender. * Gender identity/expression. * Actual or perceived sexual orientation. * Any other protected characteristic.

Reasonable Accommodations

We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and support, please submit your application and resume/CV online. We look forward to reviewing your application and discussing this opportunity further. Apply Job! Apply for this job