Media and Communication Technologist - Mac Lab and Multimedia Studio Operator

Join the Salem State University Team as a Media and Communication Technologist

Are you a tech-savvy individual with a passion for media and communication? Do you have a knack for troubleshooting and a keen eye for detail? We're looking for a skilled Media and Communication Technologist to join our team at Salem State University! As a Media and Communication Technologist, you will play a vital role in maintaining and operating our state-of-the-art Mac Lab and Multimedia Recording Studio. You will provide technical assistance to faculty and students, supervise work-study students, and help integrate technology into the classroom. If you're excited about working in a dynamic environment and have a passion for media and communication, we encourage you to apply!

About Salem State University

Salem State University is a vibrant and diverse community of students, faculty, and staff. We value and appreciate diversity in all its forms and strive to create an inclusive environment that reflects the demographics of the greater Boston community. Our students come from 38 states and 48 countries, and we are committed to providing an experience that supports their academic, personal, and professional growth.

Key Responsibilities

• Assist full-time and adjunct faculty with relevant courses in the Lab and Studio, providing technical support for specialized software and hardware.
• Provide technical assistance to students with computer hardware, video and audio equipment, peripherals, and software-related questions.
• Orient new faculty and students to the MCO computer lab and multimedia recording studio.
• Act as a liaison between the Media and Communication Department and Information Technology Services to ensure proper assistance to the facility.
• Maintain and troubleshoot technology and equipment, including Mac computers, iOS devices, and audio-visual equipment.
• Deploy, load, and maintain software, including word processing, desktop publishing, and multimedia packages.
• Schedule usage of the computer lab in coordination with the Registrar's office, CTI, and Student Life.
• Conduct individual faculty tutoring with hardware, equipment, and software.
• Perform in-class software and hardware demonstrations for Graphics software, Multimedia software, and Video and Audio equipment.
• Provide site supervision for work-study students in the lab and studio.

Essential Qualifications

• Bachelor's degree in a related field.
• General knowledge of computers, iOS devices, word processing, multimedia, scanning software, lighting, audio production, video production, and Smart classroom technology.
• Strong troubleshooting skills with knowledge of ordinary repairs and diagnostics of Macs, mobile devices, and Audio and Video equipment.
• Knowledge of audio and visual production software packages, including Adobe Creative Cloud, Audacity, iMovie, Adobe Rush, and Garageband.
• Knowledge of current theory and best practices in the field of media and communication with regard to Multimedia software, hardware, and peripherals.
• Knowledge of Microsoft Office deployment and installation practices in the context of a computer lab.
• Familiarity with audio/visual recording equipment, including smartphone cameras, mics, lights, tripods, and Tascam Mixcast 4.

Preferred Qualifications

• Strong interpersonal skills and sensitivity to students with a diversity of learning styles.
• Ability to operate peripherals such as projectors, scanners, printers, lighting, audio interfaces, cameras, microphones, tripods, and to understand their interrelationships.
• Ability to adapt activities to the changing needs of the technical laboratory.

Work Environment and Company Culture

Salem State University is an equal opportunity/affirmative action employer, and we value diversity in all its forms. We are committed to creating an inclusive environment that supports the academic, personal, and professional growth of our students, faculty, and staff. As a Media and Communication Technologist, you will be part of a dynamic team that is passionate about media and communication.

Compensation and Benefits

The expected salary for this position is $60,000 - $65,000 per year. We offer a comprehensive benefits package, including:

• Competitive salary.
• Comprehensive health insurance.
• Retirement plan.
• Paid time off.

Career Growth Opportunities and Learning Benefits

As a Media and Communication Technologist, you will have opportunities for professional growth and development. You will be able to:

• Participate in professional development courses.
• Stay informed about media and communication technological advances.
• Contribute to the development of new technologies and systems.

How to Apply

If you're excited about this opportunity, please apply online and attach your resume and cover letter. Employment is contingent upon a completed background and CORI check satisfactory to the university. This position is not eligible for H1B visa sponsorship.

Don't miss out on this exciting role! Apply now and join the Salem State University team as a Media and Communication Technologist.