Field Applications Specialist - Brazil

We’re looking for a Field Application Scientist (FAS) to join our team, reporting to the Associate Director, Field Applications. This is a dynamic, customer-facing role where you’ll provide expert technical guidance and consultancy to researchers, ensuring the successful application of ONT’s products in diverse research settings.

You’ll work closely with the sales team to deliver high-level pre- and post-sales support—including technical presentations, workshops, and troubleshooting—while strengthening customer relationships and positioning ONT as their preferred technology partner.

The role is highly technical and ideal for scientists who enjoy working directly with customers, bridging research needs with innovative sequencing solutions.

Location: BRAZIL

What You’ll Do

Customer Engagement & Technical Expertise

• Provide technical support throughout the sales cycle, including experimental design, ONT software guidance, and data analysis support.
• Deliver presentations, seminars, and on-site workshops for prospective and current customers.
• Serve as the primary technical contact for key customer accounts, ensuring their success with ONT products.

Collaboration & Consultancy

• Work hand-in-hand with the sales team to develop tailored solutions for customer research challenges.
• Liaise with internal Technical Support and Customer Solutions teams to address complex inquiries and escalate issues as needed.
• Contribute to the organization and delivery of ONT events, including trade shows, user meetings, and scientific congresses.

Market Insight & Reporting

• Document and track customer interactions and technical inquiries using CRM tools (Salesforce preferred).
• Monitor competitor technologies, market developments, and customer feedback to inform internal teams.

What You Bring

Required Qualifications

• Master's in Molecular Biology, Genetics, Life Sciences, or a related field. A PhD will be considered an asset.
• Strong (dry and wet) lab experience with deep knowledge of molecular biology, genetics, cell biology, and related disciplines.
• Fluency in English
• Experience in a customer-facing or technical support role in a scientific or commercial setting.
• Solid understanding of experimental design, sample preparation methodologies (DNA isolation, fragmentation, etc.), and data analysis.
• Excellent presentation and teaching skills; able to explain complex concepts clearly to scientific audiences.
• Competency with Microsoft Office; experience using CRM systems (Salesforce or similar).
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Preferred Skills

• Proficiency with data analysis tools and programming languages such as R or Python (Numpy, Pandas).
• Experience with data visualization techniques.
• Ability to work effectively across departments and with international teams.

Why Join Us? At Oxford Nanopore Technologies, you’ll play a pivotal role in supporting cutting-edge research while advancing your career in a fast-growing, innovative company. We offer:

Competitive compensation and benefits

Opportunities to travel, collaborate, and grow in a global organization A culture of innovation, collaboration, and impact

The salary offered will reflect the skills and experience of the candidate.

Certain roles within ONT are eligible for annual bonus and stock. These awards are allocated based on individual performance.

Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few.

We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military or veteran status. If you require an accommodation to complete the application or interview process, please contact [email protected]

Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.

Originally posted on Himalayas