Program Design Manager
Overview:
If
you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Program Design Manager. As a Program Design Manager, you will be pivotal in refining and driving clarity in the business requirements necessary to ensure new carriers, products, conventions and coverages for our Commercial business unit are successfully implemented. To effectively accomplish this task, you will collaborate with multiple departments within SageSure, including teams like Product Development, Actuarial, Claims, Customer Service, Software, Product Implementation, Sales & Marketing. This position demands an intellectually curious individual with a strong background in Commercial BOP, who is motivated to learn, grow, and make a significant impact.At SageSure, the Program Operations team is at the heart of delivering new program deployments with precision, speed, and impact. We turn strategic vision into operational reality—coordinating across Product, Marketing, and Software to launch scalable programs that drive growth and innovation. Our team thrives on structure, thrives in ambiguity, and excels at making the complex simple. If you’re energized by fast-paced execution, cross-functional collaboration, and building the foundation for what comes next, you’ll feel right at home here. Join Program Operations and help bring big ideas to life.
What you’d be doing:
- Clarifying project scope and gaining alignment on the business objectives of a given new carrier, new product, or other product change.
- Documenting detailed business requirements representing clarifying aspects of the product or product change, as well as the necessary process and/or platform changes necessary to support.
- Meeting with internal stakeholders and providing written updates on objectives and goals.
- Partnering with technology groups regarding feasibility of the requirements.
- Support planning and execution of key change management and go-to-market details.
- Providing clear communication to impacted stakeholders including senior leadership regarding the status of designs, the implementation of those designs, and any necessary post-implementation follow-up.
- Serving as a subject matter expert for Commercial business unit.
- Supporting new product adoption and product changes through change management efforts.
- Identifying and recommending process improvements to streamline operations and increase efficiency.
- Monitoring program performance and recommending improvements as needed.
- Handling ad-hoc projects as necessary.
We’re looking for someone who has:
- A bachelor’s or master’s degree in a relevant field, such as Business, Finance, or Risk Management.
- 8+ years of insurance industry experience, working in Underwriting or a Product Development capacity with commercial BOP products.
- Experience in project management and familiarity with technology concepts.
- Experience documenting business requirements.
- Expertise in quoting and policy administration.
- A “do-what-it-takes” attitude when it comes to accomplishing tasks.
- Exceptional analytical, organizational, and time management skills.
- Strong critical thinking skills with the ability to define problems, analyze data, establish facts, and draw valid conclusions.
- A keen awareness and sensitivity to the customer experience, with a passion for delivering exceptional service.
- Excellent written and verbal communication skills.
Highly preferred candidates also have:
- SQL experience
- Chartered Property Casualty Underwriter designation