Benefits Administrator

What You Will Do

• Delivers high-quality customer service to employees by responding to benefits-related questions in a timely, clear, and empathetic manner.
• Monitors the benefits inbox and responds to employee and vendor inquiries. Researches, analyzes, and manages benefit vendors and systems that support the organization’s goals. Holds vendors accountable for meeting service-level expectations.
• Manages core benefits functions, including health, life, and disability insurance, retirement plans, leave administration, and tuition reimbursement. Ensures all programs operate in compliance with applicable federal, state, and local laws.
• Designs, implements, and evaluates the organization’s wellness program, with a focus on physical, financial, emotional, and social well-being.
• Manages leave of absence programs (FMLA, parental, medical, etc.), ensuring employees are paid accurately and in accordance with policies and practices.
• Supports onboarding, offboarding, open enrollment, and the overall employee benefits experience, including new hire orientation, enrollment in benefit plans and 401(k) programs, and providing separation-related information such as COBRA options, benefits end dates, and retirement vesting.
• Performs regular audits of benefits data and transactions in Workday to ensure accuracy and resolve discrepancies.
• Maintains accurate documentation and supports internal and external audits related to benefits programs and compliance.
• Partners with Payroll, external vendors, and other People Culture functions to ensure alignment and timely processing.
• Prepares and distributes 1094 and 1095 forms annually to meet ACA reporting requirements.
• Participate in ad hoc projects and initiatives as needed.

What You Will Need

• 1+ years of experience in benefits administration or a related HR function
• Proven ability to manage core benefits processes, including health insurance, leave programs, and retirement plans
• Experience working with an HRIS platform; Workday strongly preferred
• Strong understanding of benefits-related laws and compliance requirements, including ERISA, HIPAA, COBRA, FMLA, ACA, and MHPAEA
• Exceptional attention to detail with strong organizational and multitasking abilities
• Ability to handle sensitive and confidential employee information with discretion
• Excellent verbal and written communication skills with a focus on providing a positive employee experience
• Customer service-oriented approach with the ability to support employees at all levels of the organization
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Access)
• A proactive, problem-solving mindset with the ability to work independently and adapt to evolving needs

What We Offer

• The base salary range for this position is $60K to $70K/year. Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Business Wire reserves the right to modify this salary range at any time.
• Business Wire’s total rewards include:
• Ability to work remotely
• Excellent health benefits that begin on your first day of employment
• $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
• 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
• PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!

Originally posted on Himalayas