Webinar Moderator & Producer

Location: Altoona, WI or Remote, with primary residence in WI, MN, CO, AZ, WA, PA, VA, OK, IL, MD Job Type: Part Time, Varied Hours Department: Event Delivery Reports To: Business Operations Supervisor About Us: We are a mission-driven organization, a leading provider of Continuing Legal Education (CLE) in the United States, serving legal professionals since 1983. We have trained more than one million professionals and offer a diverse array of high-quality, accredited CLE courses. We're looking for innovative thinkers who bring a results-first mindset and are motivated by meaningful work. Position Summary: The online event producer role specializes in managing live online webinar presentations and is responsible for ensuring a best-in-class virtual learning experience. Our producers work with professionalism and confidence, display positive energy, ensure a seamless transition between agenda topics, and keep the event moving throughout a designated timeframe. The online event producer role requires high collaboration interdepartmentally, as well as with outside speakers. Non-Negotiables for this Role:

• Being Tech Savvy: You don’t need to be a technical expert, but you must be tech-savvy and be able to quickly learn how to use new marketing tools and technologies. While we don’t expect you to know all of the tools we use, we do expect you to be comfortable with them and able to pick up the concepts. Your daily tools of the trade will be CRM systems, content management systems, Shopify, etc.
• Project management: Ideally, you’ve had experience in project management. A large part of this role is creating and adhering to deadlines, coordinating with other team members, and moving simultaneous projects forward to completion.
• Being teachable and coachable: There will be a LOT of learning on the job as we do marketing very differently. There is no place here for know-it-alls. We hire based primarily on attitude.
• Being a self-starter: Goals will be clearly defined from the outset. Often, it will be your job to determine what needs to happen, when, and how. The attitude of continually starting things on your own is very important. You should be self-motivated, confident, and able to demonstrate a high degree of personal responsibility and ownership within your work.
• Being a team player: Works with a high degree of collaboration with peers and leadership in an effective and tactful manner
• Critical thinking and problem-solving excellence: Analyze relevant information, zero in on core issues, resolve problems in a timely manner; synthesize complex or diverse information.

Key Job Responsibilities & Activities: Event Moderation

• Starting the webinar, introducing the program and presenter, delivering polling questions or participation codes, moderating a Q&A session, and delivering an event closing
• Assisting presenters in microphone and webcam equipment setup prior to and during the event
• Assisting attendees with day of questions and technical assistance
• Maintaining engagement between the audience and presenter
• Ensuring audio, video, and visual aspects of the event are functioning as expected
• Successfully transitioning multiple presenters in and out of their scheduled timeframe throughout the event
• Ensuring events run on time and as scheduled through effective prep
• Ensuring presenters effectively understand platform elements/functionality prior to and during events
• Enthusiastic, displays energy, and demonstrates the ability to connect with an audience or speaker

Webcast/OnDemand Video Production

• Facilitates live and/or prerecorded online events - acts as event producer; responsible for technical support and day of operations of the event, both on-air and behind the scenes
• Video-capture webcast content using virtual videography equipment and software
• Provide faculty explicit instructions regarding content flow and assist in microphone and webcam equipment setup prior to and during the event
• Make technical decisions regarding elements such as appropriate lighting, shooting angle and placement and type of microphone
• Test equipment to determine technical quality of recording, audio, and lighting prior to operation
• Other tasks and projects assigned to serve our internal and external customers.
• Communicates across multiple levels within the organization – from pre-production to post-production – to create high-quality programs in a fast-paced environment

Both functions require the ability to quickly adapt to process changes and delivery platform updates to meet ever-changing business demands and customer expectations. Other tasks and projects assigned or deemed appropriate to serve our attendees and faculty. Required Skills and Qualifications: Requirements for all job levels and job focus include:

• Ability to follow a script or improvise when necessary
• Present an articulate, professional persona that resonates with the audience
• Excellent communication and listening skills
• Ability to work independently and carry out assignments to completion with minimal supervision
• Ability to develop positive working relationships
• Detail and accuracy oriented
• Strong organization, task management and planning skills
• Dependable and demonstrates flexibility within work schedule
• Ability to work in a fast-paced, team environment

Experience

• Demonstrated experience effectively using one or more Microsoft or Online Event Delivery applications at high level proficiency
• 2-3 years previous live, on-air, event moderation experience or a combination of related experience and education is required
• 1 or more years in a technical support role
• Experience applying independent judgment and making on the spot decisions.

Education:

• Preferred secondary education in Telecommunication or Video Production field(s) OR experience necessary to prove ability to perform duties as described

Details and Perks of the Job:

• Work with a passionate, collaborative team dedicated to driving social impact and the chance to apply your skills to meaningful change at scale
• High visibility and ownership in a role that directly shapes how we engage our nationwide audience
• This is a 10-40+ hour per week position, depending on event schedule, with the possibility to work hybrid or remotely.
• Flexible work environment and competitive nonprofit compensation. Salary expectation $21-$23/hour, based on experience.
• 401(k) employer contributions after probation period.

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