Pharmacy Tech Medication Adherence Specialist

We're Hiring: Clinical Pharmacist Director - Part Time 16 hours/week Join Carina Health Network and help us make Colorado communities healthier! Are you passionate about population health and interested in improving patient experience and outcomes? We support community health organizations across Colorado with technology, data, and resources that help people get the care they need, when and where they need it. If you're looking for a mission-driven organization where your work has a real impact in real communities, Carina could be the right place for you. At Carina Health Network, we're transforming community health by helping our members deliver proactive, data-informed, and whole-person care that drives measurable impact. Our work helps people with chronic conditions like diabetes and high blood pressure stay healthier, ensure older adults get regular check-ups, and identify mental health needs early. We help reduce unnecessary emergency room visits by connecting people with the right care at the right time. Join us in reimagining the future of health care, where your work truly matters.

Summary

The Pharmacy Tech Medication Adherence Specialist (Pharm Tech) supports meeting HEDIS/Stars Medication Adherence and Utilization measure goals within the Community Health Organizations (CHO's) participating in the Carina's Accountable Care Organization. The personnel in this position will use their knowledge of pharmacy workflows, health coaching, and insurance plans to assist in development and implementation of supports related to Medication Adherence/Utilization and as determined by their direct supervisor or Carina leadership.

What You'll Do

• Interact with operational and clinical leadership to assist in the identification of Medication Adherence/Utilization opportunities and will provide targeted support to CHOs to improve outcomes in Carina's value-based contract initiatives.
• Improve medication adherence rates by identifying barriers that prevent patients from taking medication regimens appropriately and work with care team members to help patients be successful in managing their health.
• Telephonic and electronic outreach to patients based on internal and payer reports that identify those who may need additional help in managing medications and getting timely refills.
• Coordinate with members of the patient care team, including providers, pharmacists, nurses, and patient care coordinators to address patient needs related to medication use.
• With a strong knowledge of pharmacy workflows, insurance plans, and available resources, help patients navigate the complexities of obtaining prescription medications and refills.
• Assist the department, direct supervisor and Carina in the development of education tools related to Medication Adherence/Utilization.
• Support and assist the Pharmacist in the creation of education that will train members of the patient care team as well as CARINA staff, for Medication Adherence/Utilization.
• Maintains a database with the results of outreach calls to patients and reports on progress and statistics on the measures.
• In collaboration with the Pharmacist, this role provides monthly or ad hoc feedback on opportunities to improve Medication Adherence/Utilization.
• Assist in all Carina dashboard and scorecard initiatives to improve performance outcomes.
• Assist supervisor in implementing best practices, policies, and procedures to increase support services to the CHOs we serve
• Assist in developing and sharing guidelines/best practices with internal CARINA team to help improve Medication Adherence/Utilization measures

What We're Looking For

• High School diploma or equivalent.
• Certified Pharmacy Technician (CPhT), preferred with at least 3-5-year community/retail pharmacy technician experience.
• Medical Assistants or LPNs will be considered with experience in HEDIS/Stars measures, specifically Medication adherence/utilization measures
• Fluency in written and spoken English, with reading comprehension skills. Bilingual in Spanish would be helpful
• Experience with HEDIS Medication Adherence and Utilization measures
• Knowledge of several EHR systems preferred (ECW, Athena, Greenway Intergy, Epic).
• Communicate effectively with team members and clients
• Knowledge of PowerPoint, excel and Microsoft word with the ability to manipulate basic information and data required for preparing reports and delivering training.
• Exceptional interpersonal, public speaking, and presentation skills to deliver training and education is preferred.
• Exceptional customer service experience.
• Ability to adapt to changing initiatives and priorities based on the needs of Carina and the CHO's success.

Working and Physical Requirements

• This position may require periodic travel to company events or professional meetings in the state of Colorado, or for meetings of related professional organizations
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to access and navigate each department at the organization's facilities
• May include remote and in-person responsibilities depending on organizational needs
• Able to work after hours when needed
• Predominately a remote position, with flexibility to travel to the office when required
• All staff are required to participate in the annual staff retreat.

Why You'll Love Working Here

• Insured group health, dental, and vison plans (Employer covers 100% of the cost for dental and vision)
• Medical and dependent care flexible spending account options
• Employer contributions $900 annually towards a Health Reimbursement Employer (HRA) or Health Savings Account (HSA), depending on the health plan selected
• 401k retirement plan with up to a 4% employer contribution match
• 100% employer-paid life, AD&D, short-term, and long-term disability plans paid for employees
• Free 24/7 access to confidential resources through an employee assistance program (EAP)
• Voluntary benefit plans to complement health care coverage, including accident insurance, critical illness, and hospital indemnity coverage
• 17 days of paid vacation within one year of service
• 12 paid sick days accrued by one year of service
• 14 paid holidays (which includes two floating holidays)
• One paid volunteer day
• Employer-paid programs/courses for professional growth and development
• Cell phone and internet reimbursement
• Competitive salary and full benefits
• Annual, all expenses paid staff retreat
• Flexible work (remote or hybrid)
• Supportive, mission-driven team
• Opportunities to learn and grow

EEO Statement Carina Health Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary Description $20 - $25/hr Apply tot his job Apply To this Job