Account Services Closing Specialist 2 Locations

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Account Services Closing Specialist within PNCs Private Bank organization, you will report to a supervisor on the Fiduciary Closing Officer Team within the Middle Office Account Services Team. You will be primarily based in a home office location with a minimum in-office requirement in a PNC location of one time per month and additionally as needed to fulfill job functions. Your hours will be Monday through Friday, regular business hours or additional time as required. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Under limited guidance, completes a variety of highly technical, complex, client transactions. Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures.
• Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC.
• Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests.
• Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests.
• Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Corporate Accounting, Credit Risk Analysis, Decision Making, Financial Management, Financial Operations, Results-Oriented, Revenue Recognition Competencies Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Solving Work Experience Roles at this level typically require a university / college degree with Apply tot his job Apply To this Job