(Customer Service Representative) At CVS Health Full Time Remote Jobs

CVS Health is hiring Full-Time Remote Customer Service Representatives based in Austin, Texas, to support our growing healthcare service operations. This is a remote opportunity, ideal for individuals who thrive in a virtual work environment while delivering top-tier service to our members and patients. As a key part of our team, you’ll handle inbound calls, resolve pharmacy and benefit inquiries, and help our members navigate their healthcare needs effectively — all from the comfort of your home in the Austin area. Responsibilities: - Answer inbound calls and assist customers with benefit-related questions. - Research and resolve pharmacy or claims concerns. - Document interactions accurately in CVS systems. - Educate customers on tools, services, and options available to them. - Work collaboratively to meet performance goals in a virtual setting. Requirements: - High school diploma or equivalent. - Strong communication and problem-solving skills. - Basic computer literacy and comfort with remote technology. - Prior experience in customer service, call center, or healthcare preferred. - Must reside in or near Austin, TX, and be eligible to work in the U.S. Benefits: - Full-time schedule with consistent hours. - Competitive pay and healthcare benefits. - Paid training and career development. - Work-from-home flexibility. - Opportunity to make a difference in people’s health journeys. How to Apply: Visit the official CVS Health careers portal, search for remote customer service positions in Austin, TX, and submit your application with a resume. Selected candidates will be contacted for a virtual interview. CVS Health is proud to be an Equal Opportunity Employer supporting diversity and inclusion across the workforce. Apply Job!