Program Manager

What you will do- Program Managers lead multiple projects and the people running them—they can deliver a program, or a portfolio of projects. They may lead a large, strategically-critical project or projects to ensure timelines and goals are met/communicated appropriately. This position will be in the Instruments Division Operations Team. This role focuses on maintaining strong portfolio governance and ensuring effective collaboration across the Instruments Operations and cross-functional PMO teams. The role has indirect management responsibility. It requires strong relationship-building skills with both site-level and cross-functional PMO leaders, and active engagement as a representative of Instruments Operations in cross-functional and commercial initiatives. This role will also serve as the Business Process Owner for OnePPM, an internal Stryker project management tool. Project & Program management:

• Collaborate with leadership to define, manage and own program scope. Create detailed Work Breakdown Structure.
• Develop and manage the detailed program Gantt chart. Analyze critical path, major workstreams, and intersecting milestones. Own the program schedule.
• Create program budget with cross-functional managers and directors. Optimize, monitor, and maintain costs within budget.
• Develop a risk management plan for the program. Identify, analyze, and understand project risks, develop and monitor a risk response plan.
• Support resource management conversations. Estimate, acquire and assign cross functional program resources. Define the role, responsibility, and deliverables for each team member. Provide direct feedback to functional manager on performance reviews. Coach and mentor team members. Recruit and onboard staff; participate on hiring teams for cross-functional groups. May recruit, hire, onboard, manage, and develop direct staff.

Stakeholder management:

• Develop a Stakeholder engagement plan for the program, based on the identification, analysis and understanding of Stakeholder expectations and requirements.
• Develop and Execute communications management plan for program team, key stakeholders, and business leaders.

Business process management:

• Act as Instruments Operations key liaison with the central governance team. Collaborate with adjacent departments to identify opportunities for process enhancements and system optimizations.
• Ensure the integrity of data within OnePPM project management tool, and act as liaison with functional team members to ensure high quality data remains a key driver for high quality portfolio reviews.
• Familiarity with business intelligence and analytics platforms (e.g., Power BI, Tableau). Ability to recommend visualizations of data that empower key business stakeholders more easily interpret complex information and quickly identify key insights.

Team engagement & Cross functional Collaboration:

• Builds successful working relationships with internal and external personnel in various departments. Understands quality system(s).
• High in emotional intelligence and stays calm under pressure. Adept in conflict resolution
• Can influence without direct authority in a way that makes others want to be on their team.
• Adept at team management: selects the right people to the right tasks all while maintain team morale and recognizing contributions.
• Influence stakeholders across cross-functional teams to drive alignment and facilitate collaboration in achieving shared objectives.

Knowledge and Capabilities:

• Drives results in support of the business, even in the face of demanding timelines. Steps up to take on additional responsibility where appropriate
• Job requires the ability to orchestrate presentations and communications that influence up to the leadership level.
• Job requires the ability to mentor and make decisions in solving and correction of complex issues.
• Incorporates end-user feedback to refine scope through the project lifecycle and can communicate changes, updates, and decisions to key stakeholders
• Can understand and communicate how goals fit into broader organizational goals and prioritize tasks/schedule accordingly.
• Keeps the customer at the heart of what we do
• Exercises good judgment and can weigh benefits and risk to make solid decisions despite ambiguity
• Growth mindset – ability to learn quickly and adapt to a changing environment

What you need-

• BS or equivalent (MS and/or MBA preferred) & 8+ years of work experience - required
• Power BI knowledge - preferred
• Use of Microsoft Project preferred or equivalent project management software
• PMP or PgMP or equivalent - preferred

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