Entry-Level IT Support Associate (Part-Time Remote Opportunity)

Join our innovative team at Expedient as an Entry-Level IT Support Associate and kick-start your career in IT! We're offering a unique part-time remote opportunity with a competitive salary range of $32,000 - $37,000 per year. As a member of our Operations Support Center (OSC) team, you'll receive fully paid training, including industry certifications, and hands-on experience with various technical platforms.

In this role, you'll have the opportunity to work with cutting-edge technologies, including virtualization, networking, data protection, Windows, disaster recovery, Linux/Unix, and infrastructure. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this fast-paced and dynamic environment. With a focus on professional development and education, we'll cover the costs of relevant technical certifications, such as CompTIA, A+, and Network+.

As an IT Support Associate, you'll be responsible for handling client tickets and questions, performing daily shift walks, routine audits, and remote hands requests. You'll also follow strict security protocols, shipping and receiving procedures, and use our ticketing system to log all requests and activities. If you're passionate about IT and willing to learn, we encourage you to apply for this exciting opportunity.

Our ideal candidate will have:

• Previous customer-service work experience
• Industry certifications (such as CompTIA, A+ or Network+) or equivalent work experience in an IT role or academic experience
• Excellent written and verbal communication skills
• Strong analytical and independent problem-solving skills
• Ability to prioritize and multitask in a fast-paced, time-sensitive environment

In return for your hard work and dedication, we offer a range of benefits, including:

• Competitive salary and bonus structure
• Comprehensive employee training and tuition reimbursement programs
• Exceptional benefits package, including paid time off, parental leave, and top-tier medical, dental, and vision insurance
• Hybrid work model, paid parking, and other perks

At Expedient, we're committed to creating a comfortable and convenient work environment that supports your growth and well-being. We're an equal opportunity employer, and qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

Ready to start your IT career? Apply now and take the first step towards a rewarding and challenging role with Expedient!