988 Crisis Navigator (Full Remote, 3rd Shift)

Join our team of dedicated professionals at Centerstone, a leading nonprofit behavioral health system, and make a difference in the lives of individuals in crisis. As a 988 Crisis Navigator, you will play a vital role in providing critical support and linkage to mental health resources for those at moderate to high risk of suicide. This full remote position offers a competitive salary, comprehensive benefits, and a dynamic work environment.

At Centerstone, we value diversity, equity, and inclusion, and strive to create a workplace where everyone feels empowered, safe, and welcomed. Our organization is built on a culture of understanding, recognizing, and responding to those affected by trauma, and we are committed to delivering care that changes people's lives.

Job Summary:

We are seeking a skilled and compassionate 988 Crisis Navigator to join our 24/7/365 mental health crisis/suicide prevention team. As a Crisis Navigator, you will conduct outbound telephonic calls to individuals who have reached out to 988 and are at moderate to high risk of suicide, providing additional support and linkage to appropriate mental health resources.

Key Responsibilities:

• Conduct follow-up calls to individuals who have reached out via chat/text and are deemed moderate to high risk for suicide, assessing for suicide, updating safety plans as needed, and providing linkage to appropriate resources.
• Monitor and measure progress of individuals receiving follow-up services.
• Attend bi-weekly team meetings and supervision.
• Maintain accurate and detailed call reports of each contact.
• Meet the ethical and clinical standards in compliance with all accreditation.
• Assist in administrative tasks as needed.

Requirements:

• Bachelor's degree in behavioral science, psychology, social work, or certified recovery peer/recovery coach required.
• One year of crisis intervention or suicide prevention experience required.
• Effective communication skills via written, verbal, in-person, and virtual methods.
• High-level customer service skills and professional etiquette.
• Demonstrated knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Knowledge of suicide assessments and skill in providing crisis intervention.

What We Offer:

• Competitive salary ($15.11 - $18.84 per hour)
• Comprehensive benefits, including medical, dental, and vision health coverage, flexible spending and health savings accounts, and 403b retirement plan with company match.
• Paid time off and ten paid holidays.
• AD&D insurance, life insurance, and long-term disability (company paid).
• Diversity, equity, and inclusion employee resource groups.
• Continuing education opportunities and employee assistance program.

How to Apply:

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