Remote Data Entry Specialist - $26/Hour - American Airlines

Join our team as a Remote Data Entry Specialist and take your career to new heights! We're seeking a highly skilled and reliable individual to join our American Airlines family, working remotely and earning a competitive salary of $26/hour. This exciting opportunity offers a unique chance to work with a leading airline and develop your skills in a dynamic and supportive environment.

As a Remote Data Entry Specialist, you will play a vital role in supporting our IT Services team, providing top-notch assistance to employees and ensuring seamless operations. Your responsibilities will include resolving technical issues, performing data entry tasks, and collaborating with various departments to drive success.

Job Details

• Hiring Organization: American Airlines
• Post Name: Technician, IT Services
• Qualifications: Bachelor's Degree in Computer Science, Information Systems, or related field
• Industry: Private
• Employment Type: Full-time
• Work Hours: 8 hours
• Salary: $26/hour
• Location: Philadelphia, USA (remote work arrangement)

Job Description

We're looking for a talented and motivated individual to join our team as a Remote Data Entry Specialist. As a member of our IT Services team, you will be responsible for providing technical support, performing data entry tasks, and collaborating with various departments to drive success. Your duties will include:

• Resolving technical issues and closing tickets/work orders
• Answering customer care issues raised from the Helpdesk
• Contributing to desktop projects (global installs/upgrades) as a project team member
• Remotely diagnosing and resolving requests using remote tools
• Investigating and collaborating with different departments to assist with system-related issues
• Recording customer interactions in incident management system, including asset management
• Recovering data from hard disk drives or performing data migration
• Supporting remote access for virtual private network connectivity as well as remote/broadband connectivity for workstations
• Installing and configuring local and network-based printers
• Performing preventive maintenance

Requirements

• Minimum 2 years of experience in IT, supporting and resolving various PC desktop software and hardware issues
• Associate's or Bachelor's degree in Computer Science, Information Systems, or related field
• Firsthand experience supporting workstations in a Windows/TCPIP environment
• Knowledge of all Windows-based operating systems, including Windows 10
• Ability to work independently and act in a collaborative, team-based environment

What We Offer

• Competitive salary: $26/hour
• Comprehensive benefits package, including medical, dental, prescription, and vision coverage
• 401(k) program with company contributions
• Opportunities for career growth and professional development
• Inclusive and diverse work environment

How to Apply

Ready to join our team? Click the "Apply Now" button to submit your application. We can't wait to hear from you!