Manager - Account Development (American Express Virtual Assistant)

Join our innovative team and thrive in a culture of collaboration and growth. We're seeking a highly skilled and experienced Manager - Account Development to drive success in our online business segment. This hybrid role offers a unique blend of remote work and time in our office, providing the perfect balance of flexibility and collaboration. With a competitive salary range of Mex$80 - Mex$100/hour, you'll be rewarded for your expertise and contributions.

As a key member of our team, you'll be responsible for crafting strategic partnerships, driving business growth, and delivering exceptional customer experiences. You'll work closely with internal stakeholders, third-party processors, and payment service providers to achieve our goals and uphold our company values. With a strong focus on integrity, diversity, and inclusion, we're committed to creating a workplace where everyone feels seen, heard, and valued.

Job Summary:

We're looking for a talented and experienced professional to join our team as a Manager - Account Development. In this role, you'll be responsible for managing our charge aggregator business, driving online growth, and developing strategic partnerships. You'll work closely with our online team to define and implement strategies that enable American Express to achieve full coverage in online recognition.

Responsibilities:

• Craft strategic partnerships with charge aggregators and partners in the online space
• Drive online growth, achieve close charge targets, and increase revenue volume in the charge aggregator space
• Identify, evaluate, and drive business opportunities with partners, focusing on growing partner engagement, product development, revenue growth, and cost reduction
• Manage transaction processing infrastructure and build additional capabilities on the network by working with internal teams, third-party processors, and payment service providers
• Drive regulatory mandates and work with internal teams to ensure compliance and mitigate fraud risk
• Grow sales, increase relationships with PSPs, and craft unique experiences for merchants and card members
• Coordinate local and divisional sales operations for American Express payment gateway services
• Implement policies across online websites through regular interaction coordination with the purchase team at online aggregators and follow up on holdouts
• Craft consistency in approach for new acquiring models and online companies
• Identify strategy associated with new products and new technology support
• Implement strategies to identify and penetrate diverse industries in the online space
• Use merchant engagement to build alliances for promotions and joint online campaigns with the marketing department and enhance visibility in the online space
• Liaise with internal teams to enable payment gateway at merchant's end
• Support customer issue team for BAU activities
• Build and manage relationships with key decision-makers

Qualifications:

• MBA or equivalent degree
• 5+ years of experience in handling payment aggregator business in the online space
• Experience in crafting and managing strategic partnerships in the charge aggregator space
• Excellent influence management, relationship, and interpersonal skills
• Experience in consultative selling
• Experience in handling relationships, especially at the C/L1 level

Why Mexico?

Mexico offers a unique blend of economic growth, cultural diversity, and geographic proximity to the United States, making it an attractive destination for job opportunities. With a relatively low cost of living and a vibrant lifestyle, Mexico is an excellent choice for those looking to advance their careers and experience a new adventure.

Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and join our team of innovative and collaborative professionals!