Client Success Assistant (Remote, US-Based) - Join Our Dynamic Team!

Embark on a rewarding career journey with From Day One, a pioneering media outlet and conference series dedicated to fostering stronger relationships between companies, employees, customers, and communities. We're seeking a highly skilled and organized Client Success Assistant to join our team, working remotely from anywhere in the US. As a key player in our success, you'll enjoy a competitive salary, comprehensive benefits, and opportunities for growth and advancement.

From Day One is at the forefront of exploring innovative ways for businesses to build strong values, diversity, responsibility, and transparency into their operations. Our unique approach brings together executives from various fields, facilitating people-focused conversations that drive real, actionable ideas. We're committed to helping companies deliver on their promise to put people first, and we're looking for a talented individual to help us achieve this mission.

About the Role: As a Client Success Assistant, you'll provide exceptional administrative support, ensuring seamless communication and coordination between team members, executives, clients, and external partners. Your responsibilities will include managing calendars, tracking deliverables, conducting research, and preparing reports. To excel in this role, you should possess excellent organizational and time management skills, outstanding verbal and written communication abilities, and the capacity to work independently.

Key Responsibilities:

• Act as a primary point of contact among stakeholders, ensuring timely and accurate information flow
• Manage client deliverables, calendars, and reports
• Conduct research and coordinate between team members
• Prepare weekly, monthly, or quarterly reports and format information for internal and external communication

Requirements:

• Work experience as an Executive Assistant, Administrative Assistant, or similar role
• Basic knowledge of business software, such as MS Office products or Google For Business
• Outstanding organizational and time management skills
• Excellent verbal and written communication skills
• A 4-year college/university degree

Benefits:

• Competitive salary: $50,000 per year, with opportunities for regular advancement and raises
• Full-time, remote position with opportunities to meet and socialize with our Brooklyn-based staff
• Comprehensive benefits package, including health insurance, competitive vacation policies, and an employee stock plan

Join Our Team: If you're a motivated and organized individual with a passion for delivering exceptional client success, we encourage you to apply. From Day One is committed to diversity and inclusion, and we welcome applications from talented individuals who share our values.

Take the Next Step

Ready to embark on this exciting opportunity? Apply now and let's discuss how you can become a vital part of our success story.