See all roles

Customer Onboarding Consultant - Remote

Work from home Full-time role Hiring

Job Summary:

We are seeking an experienced Customer Onboarding Consultant to join our Pro Outside Sales Operations and Enablement team at Workwarp. As a key member of our team, you will be responsible for providing a positive and strategic deployment experience for new and current customers into Lowe's Pro programs. You will partner cross-functionally with internal and external departments to ensure seamless integration, prioritize customer experience, and support sales teams to drive business growth.

Key Responsibilities:

  • Pre-Agreement Support: Develop customer-specific content for Request for Proposals (RFPs), consult with customers and National Account Managers to identify set-up needs and requirements, and prioritize key target dates.
  • Lead the A-to-Z customer integration efforts, managing tasks, performing quality checks, and updating key stakeholders.
  • Partner with 3rd Party Support Teams, Credit Teams, Pro-Solution Center, and Special-order teams to ensure smooth set-up and integration.
  • Collaborate with National Account Managers, Sr. National Account Managers, and Directors of National Accounts to strategize and execute partnership deployment.
  • Post-Launch Support: Identify and communicate adoption trends, provide post-launch support to clients and National Account Managers, and execute transition plans.

Requirements:

  • High school diploma required; Bachelor's degree preferred.
  • At least 3 years of experience in sales, account management, or customer onboarding.
  • Strong project management, presentation, and communication skills.
  • Ability to analyze and report data, with proficiency in MS Office, Excel, and PowerPoint.
  • Advanced organizational skills with the ability to handle multiple assignments and deadlines.
  • B2B outside sales experience and prior experience with E-commerce/Third-Party platform management preferred.

What We Offer:

  • Competitive salary: $81,200.00 - $135,400.00 annually.
  • Remote work opportunity.
  • Comprehensive benefits package.
  • Equal opportunity employer with a commitment to diversity and inclusion.

How to Apply:

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please click the link below to submit your application.

Apply To This Job Apply for this job

You might like

Customer Manager, Sam's Club - Unlock Growth Opportunities with Tropicana Brands Group

Work from home Full-time role

Customer Interaction Specialist - Remote Live Chat Support

Work from home Full-time role

Customer Interaction Specialist - Live Chat (Remote)

Work from home Full-time role

Customer Interaction Agent (Remote) - Deliver Exceptional Support & Drive Customer Satisfaction

Work from home Full-time role

Customer Growth Representative - Join Our Dynamic Team at Reyes Coca-Cola Bottling!

Work from home Full-time role

Customer Experience Specialist - Join Our Remote Team!

Work from home Full-time role

Customer Experience Representative - Mom & Baby (Remote)

Work from home Full-time role

Customer Experience Manager - Connected Services

Work from home Full-time role

Customer Experience Concierge, Centurion Lounge - CLT

Work from home Full-time role

Customer Experience Chatroom Operator (Remote)

Work from home Full-time role

[Remote] Remote Conference Producer (Travel as Needed)

Work from home Full-time role

Senior Solution Manager – AI & Data Solutions

Work from home Full-time role

Experienced Chat Support Agent (Remote) – Revolutionizing the Gig Staffing Industry with arenaflex

Work from home Full-time role

Experienced Data Entry Specialist – Accurate and Efficient Data Management for arenaflex

Work from home Full-time role

Cost Accountant II

Work from home Full-time role

RT Software Engineer 5G Stack

Work from home Full-time role

Experienced Full Stack Data Entry Specialist – Cloud Data Modeling and Engineering

Work from home Full-time role

Senior Analyst, Corporate Strategy

Work from home Full-time role

[Remote] Marketing Project Manager, Own Brands - Residential

Work from home Full-time role

Financial Economist Case Manager – Berkeley Research Group – Washington DC

Work from home Full-time role