Customer Service Ambassador (Remote) - Deliver Exceptional Experiences and Grow with Us!

Join our team as a Customer Service Ambassador and be the face of Activus Connect! We're seeking a dedicated and skilled professional to provide top-notch service to our customers in a fully remote, flexible environment. As a Customer Service Ambassador, you will play a vital role in driving our success and delivering exceptional experiences to our customers.

About the Role

As a Customer Service Ambassador, you will be responsible for:

• Responding to customer inquiries and resolving issues in a timely and professional manner
• Assisting customers with website or application-related issues and providing product or service information
• Documenting customer interactions thoroughly and accurately in our client system
• Transferring data from documents into our client's system
• Making outbound calls to collect customer information as needed
• Performing additional duties as required

Requirements

To be successful in this role, you will need:

• A high school diploma or equivalent
• At least 1 year of call center experience
• Availability to complete online training with 100% attendance (paid at $15.25/hour)
• The ability to pass a background check

Technical Requirements

To ensure you can perform at your best, you will need:

• A desktop or laptop with a Windows 10/11 or Mac OS Monterey or newer operating system
• A dual-core 2 GHz or better processor (i5+ or Ryzen equivalent recommended)
• 8GB or more of RAM
• Wired peripherals (keyboard, mouse, and headset)
• Reliable high-speed internet with a minimum 20MB download and 10MB upload speed
• A wired USB headset with built-in microphone and noise cancellation
• An active, functioning webcam
• A second monitor/screen

What We Offer

In return for your hard work and dedication, we offer:

• A competitive salary of $15.25 per hour
• A fully remote, flexible work environment
• Paid training and benefits eligible after 60 days (Medical, Vision, Dental, and 401k)
• A dynamic and supportive team environment

Ready to Apply?

If you're a motivated and customer-focused individual looking for a new challenge, we want to hear from you! Apply now and start your journey with Activus Connect!