Customer Service Representative - Remote (PA, TN, FL) - Transforming Healthcare with Compassion

Join our team at Accredo, a leading healthcare organization, as a Customer Service Representative and make a meaningful impact on patients' lives. We're seeking dedicated and empathetic individuals to provide exceptional support to patients and their families.

About the Role:

• Respond to patient inquiries with care, detail, and empathy
• Help patients understand their pharmacy benefits and address concerns
• Document patient interactions in real-time
• Escalate concerns as needed

Requirements:

• High School Diploma / GED required
• 1 year of relevant experience
• General PC knowledge, including Microsoft Office
• Excellent communication skills (verbal and written)

What We Offer:

• Competitive salary ($17-$23/hour, depending on experience and location)
• Comprehensive benefits package, including medical, dental, and vision coverage (effective day 1)
• 18 days of paid time off and 8 paid holidays
• 401(k) with company match
• Tuition assistance
• Opportunity to make a positive impact on patients' lives

Work Arrangements:

• Remote work opportunity (must reside within a 50-mile radius of Warrendale, PA; Orlando, FL; or Memphis, TN)
• Reliable internet connection required (wired connection)

About Accredo:

Accredo is a leading healthcare organization providing comprehensive care and support services to patients with chronic health conditions. We're part of Evernorth Health Services, a division of The Cigna Group.

How to Apply:

If you're passionate about delivering exceptional customer service and making a difference in patients' lives, apply now!