Job Title: Unlock Your Potential as a Claims Expert: Entry-Level Desk Adjuster
Join Our Team:
At Allcat Claims Service, we're passionate about delivering exceptional customer service, embracing innovation, and fostering a culture of growth and development. As a key member of our team, you'll have the opportunity to learn from industry experts, develop your skills, and make a meaningful impact in the lives of our customers.
Role Snapshot:
- Start Date: Immediate openings available
- Position: Entry-Level Desk Adjuster
- Company: Allcat Claims Service
- Compensation: Competitive salary and comprehensive benefits package
- Location: Remote
About the Role:
As an Entry-Level Desk Adjuster, you'll work under supervision to provide exceptional claims service to our customers, utilizing multiple communication channels. You'll evaluate initial claims for completeness, process payments, and communicate with customers to explain settlements. You'll also escalate problems to resolve coverage issues or damage disputes.
Key Responsibilities:
- Process payments for low to moderately complex claims
- Collaborate with internal resources to facilitate claims resolution
- Contribute to business goals, performance metrics, and effectively use tools & technology
- Support workload surges and/or catastrophe operations as needed
- Acquire and apply basic knowledge of claims insurance industry products, services, and processes
Requirements:
- High School Diploma or GED
- Computer literate in a Windows operating environment
- Ability to obtain an Insurance Adjuster's license within a designated number of attempts
- Strong customer service, communication, organizational skills
- Ability to work with routine and/or repetitive activities, and adapt to changes in process/systems
- Accuracy and attention to detail
- Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word
Preferred Requirements:
- College degree
- Prior claims adjusting experience
- Prior customer service experience
- Experience using XactAnalysis and Xactimate
- Active adjuster's License
- Prior military experience
Training and Development:
We'll provide you with the training and support you need to succeed, including licensing, property & casualty insurance industry products and services, claims processes, systems, and technology.
Benefits:
Eligibility to participate in our comprehensive benefits package, including medical, dental, and vision, paid time off, and paid holidays, in accordance with Company policy.
Ready to Apply?
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application.
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